Salesforce Technical Architect

Posted 10hrs ago

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Job Description

Salesforce Technical Architect designing and implementing secure enterprise Salesforce solutions for Exavalu, an IT services company. Leading architecture across FSC, Agentforce, Data 360, integrations, and insurance workflows.

Responsibilities:

  • Own end-to-end technical architecture and detailed solution design for complex Salesforce implementations
  • Translate business and functional requirements into scalable, secure designs
  • Develop and review Apex, Lightning Web Components, Flows, integrations, and other Salesforce components
  • Troubleshoot defects and performance issues
  • Create Technical Solution Blueprints, HLD/LLD documents, architecture diagrams, data models, integration specifications, and non-functional requirements
  • Lead technical discovery and design workshops with client stakeholders
  • Assess feasibility, estimate complexity, identify dependencies, and explain trade-offs
  • Design integrations using REST/SOAP APIs, platform events, event-driven patterns, and middleware/iPaaS platforms
  • Apply security, resiliency, and error-handling patterns
  • Design data architecture, data migration, and data quality approaches
  • Design and implement Salesforce Data 360 ingestion, harmonization, identity resolution, and activation patterns where applicable
  • Design and implement Agentforce solutions, including agent use cases, topics/instructions, actions, grounding, knowledge/data access, and integrations
  • Apply Salesforce security and governance best practices, including sharing and access controls, secure coding, least privilege, limits management, and insurance-related regulatory considerations
  • Establish engineering standards for source control, CI/CD, automated testing, code quality, release management, and environment strategy
  • Participate in code and design reviews
  • Lead technical problem-solving, proof of concepts, performance optimization, risk management, and production issue resolution
  • Mentor developers and technical team members

Requirements:

  • 15+ years of Salesforce implementation and architecture experience, with substantial hands-on design and development responsibility
  • 5+ years of experience in the insurance industry (P&C, Life, or Health)
  • Familiarity with relevant insurance processes and regulatory/compliance requirements
  • Strong hands-on proficiency in Apex, Lightning Web Components (LWC), Salesforce Flow, SOQL, asynchronous processing, and Salesforce platform capabilities and limits
  • Experience with Salesforce Financial Services Cloud (FSC), Lightning Platform, OmniStudio, Business Rules Engine (BRE), and relevant industry capabilities
  • Ability to create end-to-end architecture and detailed technical designs, then validate them through working code, prototypes, and technical reviews
  • Expertise in data modelling, integration architecture, REST/SOAP APIs, platform events, and middleware/iPaaS platforms
  • Practical experience or demonstrable implementation knowledge of Agentforce, including agent design, subagents/instructions, actions, grounding, guardrails, and integration with Salesforce data and business processes
  • Understanding of Data 360 architecture and capabilities, including data ingestion, harmonization, identity resolution, calculated insights, segmentation, and activation
  • Strong analytical and problem-solving skills
  • Ability to balance architectural quality, delivery timelines, maintainability, and cost
  • Clear communication with business stakeholders, architects, developers, QA, DevOps, and client leadership
  • Ability to explain complex technical choices in practical terms

Benefits:

  • Flexibility, including part-time work, working outside normal 9-5 business hours, or working remotely
  • Welcome back program to help individuals return to the mainstream after a prolonged absence due to health or family reasons
  • Diverse and inclusive workforce
  • Career growth opportunities