Scheduler – Call Center
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Scheduler responsible for scheduling, cancelling, and registering outpatient visits across multiple ambulatory clinics. Ensuring patient data accuracy and compliance with scheduling guidelines.
Responsibilities:
- Responsible for scheduling, cancelling, rescheduling, and registering outpatient visits and procedures for multiple ambulatory clinics
- Obtain and verify patient guarantor information at least once a year
- Schedules and registers patients/customers based on scheduling guidelines
- Obtains and collects all necessary information from the patient/customer
- Identifies and communicates need for scheduling modifications
- Notifies appropriate personnel of any scheduling change in a timely fashion
- Receives and responds to patient and staff needs and complaints
- Consults with referring physician’s office to ensure written and/or electronic orders exist
- Completes Workques in a timely fashion along with daily tasks
Requirements:
- High School diploma or equivalent
- State criminal background check and Federal (if applicable) as required for regulated areas
Benefits:
- Health insurance
- Paid time off
- Professional development opportunities
Similar Jobs
Certified Pharmacy Technician – Call Center Claims Adjudication
Pharmacy Technician working remotely to ensure patient care through phone interactions and claim adjudication tasks. Responsible for customer service and support in a fast-paced environment.
Pre-Delinquency Call Center Specialist – Inbound/Outbound
Pre-Delinquency Call Center Specialist handling complex financial situations for customers. Deploying tailored debt offers and providing exceptional customer service in a remote role.
Pharmacy Technician – Call Center
Entry-level Pharmacy Technician delivering medications and managing inventory at Geisinger. Provide patient care, labeling, and collaborate with pharmacy team in a clinical setting.
Contact Center Representative
Contact Center Representative at TD Bank assisting customers via phone, email, and chat. Resolving issues related to banking products and services while maintaining professionalism.
Contact Center Representative – Credit Card
Contact Center Representative providing customer service within TD's banking division. Handling customer inquiries and transactions while promoting strong relationships.
Contact Center Representative – Credit Card
Contact Center Representative providing customer service and sales for TD. Promoting strong customer relationships and financial transactions in a Contact Center environment.
Atención al Cliente
Teleoperador atención al cliente handling queries for a health clinic. Position is fully remote with scheduled shifts and benefits.
Contact Center Rep. II – Bilingual Spanish
Contact Center Representative providing quality customer service and sales in a Contact Center environment. Achieving a high level of success by understanding customer needs and identifying opportunities to grow the business.
Call Center Director
Director of Patient Retention, Conversion & Contact Center Operations at Lemonaid Health. Leading patient engagement function to optimize retention and conversion processes.
Contact Center Quality Analyst
Contact Center Quality Analyst at Harbor Health responsible for auditing interactions to ensure quality and compliance in healthcare service. Collaborating cross-functionally to enhance member experience.
Contact Center Lead
Contact Center Lead managing daily performance and coaching agents in Harbor Health's contact center. Ensuring quality and compliance while driving team performance and member satisfaction.
Contact Center Support Operator I
Contact Center Support Operator providing patient-first healthcare through answering inbound calls and transferring info. Collaborating effectively to ensure timely access to patient information.
Contact Center Representative
Contact Center Representative ensuring positive customer experiences and resolving banking issues. Engaging customers across various channels and transactions with a focus on service.
RN Call Center
Providing telehealth services for patients at Sanford Health, requiring an RN license and telehealth skills.
Principal Consulting Engineer – Contact Center, Five9
Principal Consulting Engineer focusing on delivering enterprise-class technical solutions for IP call centers at CDW. Leading project strategies and technical advice for clients and teams.
Call Center Trainer
Call Center Trainer preparing agents for success in a sales-driven call center at SAPS LLC. Delivering training, coaching, and developing materials for new hires and existing agents.
Agente de Ventas, Call Center
Call Center Sales Executive for remote work sales in Colombia. Requires 1 year experience in intangible sales and strong skills in prospecting.
Call Center
ASESORES DE VENTAS LINEAS MOVILES realizando llamadas para ofrecer portabilidades en Netcall Group. Solicitamos secundaria completa y disponibilidad para trabajo remoto al 100%.
Teleoperador, Ventas, Call Center
Teleoperador en ventas para Partner Service S.A.C. ofreciendo portabilidad y promociones en modalidad remota.
Call Centre Manager
Call Centre Manager leading remote customer service team for UK employer. Managing team performance and enhancing customer experience in a remote environment.