Senior Account Manager, Creator Marketing
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Job Description
Senior Account Manager owning client relationships, strategy, budgets, and performance reporting for Trevant’s creator marketing campaigns. Driving measurable outcomes for brands through creator and paid amplification programs.
Responsibilities:
- Serve as the client's day-to-day point of contact and main go-to, leading client discussions.
- Take strategic ideas from concept to execution and own follow-through for live campaigns.
- Own campaign plans end-to-end, tying recommendations to client objectives and KPIs.
- Develop strategic rationales and points of view, challenge creative recommendations when needed, and pitch testable approaches.
- Track creator and platform trends and translate them into innovative ideas and differentiators.
- Lead client check-ins, updates, follow-up summaries, QBRs, and internal syncs.
- Own recurring performance reporting against client KPIs and translate results into clear narratives.
- Direct and streamline project workflows, schedules, briefs, and management sheets.
- Identify opportunities to strengthen client relationships, increase account stickiness, and improve workflows.
- Use and operationalize AI tools for research, reporting, campaign development, and workflow efficiency.
- Own hard-cost creator trackers and budget control reports; follow up with finance and lead creator compensation and campaign budget discussions.
- Proactively identify retention risks and build trust and results that support renewals.
- Drive alignment across creator teams and support Account Coordinators and Senior Account Coordinators.
- Partner with the paid amplification team on cohesive cross-functional programs.
- Manage multiple clients and competing deadlines while communicating risks.
- Present wrap reports and updates internally and externally.
Requirements:
- 3 to 6+ years of experience in influencer marketing, creator operations or a related agency role.
- Hands-on familiarity with TikTok, Instagram, and YouTube from a creator partnership or brand marketing perspective.
- Experience using Sprout Social or a comparable platform is a plus.
- Strong written and verbal communication skills, able to write persuasive briefs, POVs, and reports, and present confidently to clients.
- Track record of managing multiple accounts or projects simultaneously with minimal oversight, including team mentorship or delegation experience.
- Able to tie campaign performance back to client business objectives; comfortable owning budget trackers and financial reconciliation.
- Understands full funnel performance metrics; comfortable discussing conversion, ROAS, and revenue impact, and connecting creator activity to real business outcomes.
- Experience translating a creator strategy into a performance engine.
- Highly organized with a track record of managing multiple workstreams simultaneously.
- Analytical experience in pulling data and spotting patterns.
- Expertise with Excel or Google Sheets is expected; experience with BI reporting tools like DOMO is a plus.
- Bachelor's degree in Marketing, Communications, Public Relations, or a related field, or equivalent professional experience.
- Genuinely obsessed with the creator space and willing to continuously track trends and platform shifts.
Benefits:
- Competitive compensation packages
- Career advancement and professional development opportunities
- Comprehensive health, dental, and vision insurance
- Retirement savings plan with employer matching
- Opportunities to participate in volunteer and philanthropic activities
- Fun and educational team events, including catered lunches, team outings, and wellness initiatives
- Competitive incentive compensation plan tied to performance
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