Senior Director – Talent Management
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Job Description
Senior Director leading global talent management at Cielo, the world’s leading Talent Acquisition Partner. Driving leadership capability, succession, DEIB, engagement, and workforce strategy across regions.
Responsibilities:
- Build and maintain strategic enterprise partnerships with senior leaders to understand priorities, workforce challenges, and talent needs
- Advise senior leadership on people impacts, organizational risks, and implementation approaches
- Lead global talent metrics, analytics, and insight generation, translating data into actionable recommendations
- Provide strategic direction, governance, and escalation guidance to Talent Management and People & Culture partners
- Anticipate capability gaps, support resourcing decisions, and shape talent pipelines
- Oversee performance management, talent reviews, succession planning, retention strategies, and employee experience programs
- Lead enterprise surveys and feedback mechanisms, translating insights into measurable improvements
- Oversee internal communications for talent programs, organizational changes, and people initiatives
- Shape leadership and employee development offerings and coach senior leadership teams
- Mentor global Talent Management professionals and support future People & Culture leadership talent
- Provide strategic guidance on complex employee relations matters and ensure alignment with policy and legal standards
- Monitor organizational health indicators and modernize policies and talent programs for compliance and consistency
- Partner with Legal on global regulatory changes and policy updates
- Serve as a global DEIB ambassador and embed inclusion, equity, and belonging across talent programs
- Lead change management, organizational design, and transformation efforts
- Assess compensation, rewards, and recognition practices and advise on compensation and engagement drivers
- Lead, develop, and inspire a global Talent Management team
- Serve on the People & Culture leadership team and represent Talent Management in senior leadership forums
- Oversee onboarding and offboarding strategies and partner with Payroll and HR Operations on employee lifecycle operations
- Analyze workforce data, ensure compliance, and drive operational excellence
- Perform other duties as assigned
Requirements:
- High School Diploma or equivalent required
- Bachelor’s degree strongly preferred
- 8–10 years of HR experience
- Prior experience as an HR generalist
- Proficiency in business partnering
- Experience with global employment best practices
- Experience managing an HR team
- Experience in change management
- Experience driving employee engagement
- Experience managing employee relations cases
- Proven experience building strong relationships with senior-level stakeholders
- Relationship-building, influencing, and collaboration skills
- Comfort with ambiguity
- Conflict resolution skills
- Coaching and feedback skills
- Problem-solving and practical solution implementation
- Understanding of organizational culture and how to influence it
- Right to live and work in the United States
- Comfort with occasional schedule flexibility to collaborate across regions and time zones
- Ability to provide guidance, conduct performance reviews, and support professional growth of team members
Benefits:
- Remote work setup, Monday to Friday
- Equal opportunity employment
- Accommodation throughout the application and interview process
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