Senior Engineering Manager – Servicing
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Senior Engineering Manager leading a team of engineers at Upstart to develop scalable technical solutions. Focused on architectural clarity and reliability in AI-driven financial services.
Responsibilities:
- Lead, coach, and develop a high-performing engineering team focused on providing high quality solutions and incrementally increase .
- Foster a collaborative and inclusive team culture that promotes innovation, continuous learning, and excellence.
- Oversee the design, development, and implementation of cross functional projects which drive business outcomes.
- Ensure the reliability, performance, and scalability of customer facing products, leveraging best practices in software engineering.
- Collaborate with architecture and infrastructure teams to ensure alignment with broader engineering goals.
- Partner with product manager, product designer, engineering leaders across Upstart, legal, operations, analytics, and compliance teams to gather requirements and ensure solutions meet business needs and regulatory standards.
- Communicate effectively with stakeholders to keep them informed of project status, risks, and opportunities.
- Manage project timelines and resources to deliver high-quality product solutions on time.
- Implement frameworks to ensure efficient project execution and continuous delivery.
Requirements:
- Bachelor’s degree in Computer Science, Engineering, or a related field (or its equivalent) and +10 years of experience, including 5 years of direct people management experience.
- Proven success leading and scaling high-performing engineering teams (e.g., growing headcount, improving delivery metrics, or managing multiple squads)
- Experienced in workflow automation, data integrations, and event-driven architectures that power operational efficiency.
- Demonstrated ability to partner closely with Product, and ML teams to deploy models at scale and build scalable production ready systems
- Exceptional communication skills with the ability to influence technical and non-technical audiences
- Strong analytical, organizational, and strategic thinking skills with a bias for action
Benefits:
- Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly
- Retirement benefits to help you plan for the future, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada)
- Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only)
- Comprehensive health coverage designed to support you and your family, including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada.
- Health Savings Account contributions from Upstart for eligible plans (US only)
- Income protection benefits, including life insurance and disability coverage for added financial security
- Paid time off, sick leave, and company holidays, in line with local requirements
- Paid family and parental leave to support caregiving and major life moments (duration varies by country)
- Family-centered benefits to support fertility, parenthood, and caregiving needs
- Employee Assistance Program (EAP) offering mental health support and life-centered resources
- Financial wellness resources, including access to financial planning tools and a financial concierge service (US Only)
- Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you
- Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from
- Connection and community through team events, all-company updates, and employee resource groups (ERGs)
- Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our offices in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!)
Similar Jobs
Engineering Manager
Engineering Manager overseeing a team of engineers at NexusOne, a converged data platform for the AI era. Focused on team growth, performance, and product management collaboration.
Manager, Software Engineering
Manager of Software Engineering at Rush Street Interactive, leading software engineering teams for online casino and sports betting product delivery.
Senior Engineering Manager, Fan Experience
Sr Engineering Manager leading a team at GameChanger to improve fan experience in youth sports tech. Oversee engineering processes, product quality, and team development.
Manager, Software Engineering
Manager of Software Engineering on the Patient Registration team at Phreesia, leading a distributed team to improve healthcare software solutions. Collaborating with cross-functional teams to deliver quality outcomes through innovative technology.
Head of Applied AI Engineering
Head of Applied AI Engineering leading AI applications in healthcare and wellness. Responsible for high-impact technical execution and delivery across diverse client bases.
Manager, Engineering Sciences – Environmental Engineering
Manager, Engineering Sciences leading Environmental Engineering practices at Secretariat. Engaging in analyzing failures and providing project management oversight.
Senior Engineering Manager – V&V Media
Senior Engineering Manager at Twilio driving technical strategy for global Voice Media systems. Leading engineering excellence and mentoring senior engineers for high-performance media processing.
Manager I – Project Engineering
Manager I – Project Engineering at Blattner leading design quality for renewable energy projects. Guiding project teams through engineering lifecycle from award to closeout at utility-scale facilities.
Manager, GRC Engineering
Manager, GRC Engineering leading client relationships at Workstreet, a cybersecurity startup. Guiding security program development and compliance initiatives for a portfolio of clients.
Head of Engineering
Head of Engineering at AugmentED transforming education for the AI age. Leading technical vision and building a capable engineering team for AI-powered education tools.
Software Engineering Manager
Mobile Applications Engineering Manager at Topgolf overseeing guest-facing mobile apps and services. Leading a high-performing team to deliver polished, reliable experiences for millions of players.
Software Engineering Manager
Manager of Software Engineering leading a software team at Pax8. Shaping AI-driven engineering practices and fostering innovation in a fast-growing cloud marketplace.
Senior Customer Success Manager, Legal Software
Senior Customer Success Manager supporting customers across Corporate Legal Software products. Focused on enterprise customers, driving adoption, value realization, and expansion in partnership with Sales and Professional Services.
Founding Head of Engineering
Founding Head of Engineering at Talent.com leading AI-native product development and scaling the engineering team. Owning technical direction and establishing engineering culture.
Founding Head of Engineering
Founding Head of Engineering at Talent.com leading the development of AI-native products. Taking ownership of codebase, hiring engineers, and building the engineering culture.
Software Engineer Manager – Workforce Management
Software Engineer Manager leading product teams for software solutions and engineering development. Collaborating with vendors and supporting teams within a major home improvement retailer.
Head of Engineering
Head of Engineering leading a team for real-time AI-driven spatial computing applications at Augmodo. Responsible for building technical foundations in the retail tech domain.
Manager, Software Engineering
Manager of Software Engineering at Labcorp leading a team of engineers and overseeing software development initiatives. Responsible for delivering developer experiences and aligning with business objectives.
Head of Front-End Engineering
Lead Front-End Engineering at Tillster, building digital ordering experiences for restaurants. Architecting cross-platform solutions and mentoring globally distributed engineering teams.
Software Engineer Manager – Payments
Software Engineer Manager at Home Depot leading engineering talent and collaborating with product teams. Ensuring the effective integration of third-party tools and platforms for high-quality software solutions.