Senior Experience Strategy, UX Designer
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Job Description
Senior Experience Strategist & UX Designer at Qualified Digital focusing on creating valuable user experiences. Collaborating with teams to deliver effective solutions and enhance client outcomes.
Responsibilities:
- Maintain the consumer’s best interests in mind at all times, while balancing user needs with client business objectives to create valuable, usable experiences.
- Help define and support research efforts needed to gain insights and drive the project strategy.
- With oversight, help create and facilitate workshops with client teams to achieve consensus, promote understanding, and gain buy-in.
- Help define user personas, journey maps, and experience flows based on research findings.
- With oversight, translate user insights / the experience strategy into design concepts, sketches, wireframes, and high-fidelity prototypes accompanied by annotations.
- Work within a design system; contributes to improvements by identifying functionality gaps and creating new UI/components to support.
- Contribute to defining or refining information architecture, navigation models, and to-be sitemaps.
- Work with cross-disciplinary teams to inform a measurement plan that proves the value of the experience pre and post launch.
- Participate in usability and experience testing activities, helping synthesize findings and contribute to actionable recommendations.
- Have interest in and a working knowledge of the most current accessibility principles and guidelines.
- Give visual design feedback and critique to push and pressure-test the work.
- Develop the ability to speak to QD’s core offerings and connect them to client business outcomes in conversations and deliverables.
- Keep tabs on trends, best practices, and emerging standards in the digital landscape.
Requirements:
- At least 4 years of experience as a UX designer or professional at an agency
- Complete familiarity and expertise in UX design, research, and testing deliverables and activities
- Figma experience is required
- Strong communication and collaboration skills; with an ability to communicate clearly and directly to clients
- Ability to produce high-quality, key deliverables (such as wireframes, prototypes, and journey maps), incorporating feedback and guidance from project leads.
- Ability to manage multiple tasks or project workstreams while maintaining organization and meeting deadlines.
- Experience with Adobe Experience Manager or similar content management systems
- Experience with healthcare organizations, hospitality, and B2B is a plus, as is experience with Service Design.
Benefits:
- Comprehensive Health Coverage: Choose from a wide range of medical, dental, and vision insurance plans available in your area, so you can find coverage that fits your needs.
- Time Off That Actually Feels Like Time Off: Enjoy paid sick time, 10 paid holidays, and flexible vacation time—because rest and balance matter.
- Financial Security & Protection: We offer a 401(k) plan, along with optional Life Insurance, AD&D Insurance, and Disability Insurance to help protect you and your loved ones.
- Fully Remote Work: Work from anywhere. We’re a fully remote organization that values flexibility and autonomy.
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