Senior Global Trade Compliance Manager
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Job Description
Global Trade Compliance Manager ensuring compliance with import/export laws for Lime's micromobility operations. Lead the trade compliance program to support global logistics and regulatory requirements.
Responsibilities:
- Design, implement, and continuously improve a global trade compliance program aligned with high-growth, multi-market operations
- Ensure compliance with import/export regulations across key regions (e.g., EU, US, APAC), including customs, sanctions, and export controls
- Classify micromobility products (e-scooters, e-bikes, IoT devices, spare parts, and lithium-ion batteries) using HS codes and determine duties and tariffs
- Oversee compliance related to the international movement of lithium-ion batteries, including hazardous materials (dangerous goods) regulations (IATA, IMDG, ADR)
- Manage export control processes, including licensing requirements for embedded software, GPS/IoT components, and encryption technologies
- Lead restricted party screening processes across suppliers, logistics partners, and customers
- Partner closely with Supply Chain, Logistics, Hardware, Legal, and Operations teams to ensure compliant and efficient global distribution
- Support market entry into new countries by assessing trade compliance requirements and regulatory barriers
- Provide detailed analytics around business financial impacts for global duties and tariffs for financial planning and budgeting.
- Manage Duty Drawback and Tariff refund processes.
- Monitor global regulatory changes (e.g., sustainability rules, battery regulations, recycling directives) and advise on business impact
- Conduct internal audits, risk assessments, and post-entry reviews; implement corrective actions where needed
- Manage relationships with customs brokers, freight forwarders, and relevant government authorities
- Set scalable methods for classification, compliance workflows, and audit readiness across key markets
- Influence cross-functional decisions by translating regulatory requirements into clear business trade-offs (e.g., cost, speed, risk)
- Lead investigations and resolution of compliance issues, disclosures, or audits
- Develop and deliver training programs for internal stakeholders across global teams.
Requirements:
- Bachelor’s degree in International Business, Supply Chain, Law, Engineering, or related field (Master’s preferred)
- 6–10+ years of experience in global trade compliance, ideally within hardware, mobility, automotive, or consumer electronics industries
- Strong knowledge of customs regulations, export controls, and sanctions regimes across multiple jurisdictions
- Direct experience handling battery shipments and dangerous goods compliance strongly preferred
- Experience with HS classification, origin determination, and valuation methodologies
- Familiarity with trade compliance systems and ERP platforms
- Professional certifications (e.g., Licensed Customs Broker, CCS, or equivalent) are a plus
- Ability to operate in a fast-paced, high-growth, and operationally complex environment
- Strong problem-solving skills with a pragmatic, business-oriented mindset
- Excellent cross-functional collaboration and stakeholder management
- High attention to detail with the ability to scale processes globally
- Strong communication skills, including the ability to translate regulations into actionable guidance
- Proactive, hands-on approach with a builder mentality, able to create scalable processes while staying close to day-to-day operations.
Benefits:
- Comprehensive Health & Wellness: A choice of medical, dental, and vision plans. We also provide company-paid life and disability insurance and company-funded mental health benefits.
- Financial & Retirement Planning: 401(k) plan with both pre-tax and Roth options, and access to a Health Savings Account (HSA) with a monthly company contribution.
- Family & Fertility Support: Paid parental leave for birthing and non-birthing parents, plus fertility and family-forming benefits.
- Paid Time Off: Unlimited vacation, paid leaves, and 10 company holidays.
- Unique Lime Perks: Complimentary use of Lime vehicles in participating cities, a monthly phone allowance, dedicated learning and development days, and access to perks including One Medical, Wellhub, and Headspace.
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