Senior HR Operations Partner
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Job Description
Partenaire principal·e en opérations RH pour Shakepay, fintech canadienne spécialisée dans les services financiers et le Bitcoin. Optimisation des processus RH, programmes employés et systèmes à l’échelle du Canada.
Responsibilities:
- Own the day-to-day management of HR processes throughout the employee lifecycle, including onboarding, offboarding, leaves, benefits, data, documentation, and HR systems.
- Design, document, and improve workflows and resources related to HR processes.
- Support the operational implementation of HR programs, including performance review and compensation cycles.
- Provide clear recommendations, options, trade-offs, and next steps.
- Use data, employee feedback, and day-to-day experience to identify risks, trends, and opportunities for improvement, simplification, and automation.
- Collaborate with Finance, Legal, Security, Talent Management, and external vendors.
- Create clear documentation, repeatable processes, and an effective coverage and succession system.
Requirements:
- At least 5 years of progressive experience in HR operations, HR partnering, generalist HR functions, or a related human resources role.
- Experience working independently across multiple areas of human resources in a fast-paced, constantly evolving environment or within a small team.
- Hands-on experience supporting the employee lifecycle and working with HR systems, employee data, documentation, and operational processes.
- Experience contributing to performance management, compensation, employee onboarding and offboarding, policy development, manager support, or other company-wide HR programs.
- Practical knowledge of Canadian employment standards and employment practices.
- Proven track record of improving processes and creating clearer ways of working.
- Sound judgment, discretion, strong communication skills, and rigorous follow-through.
- Ability to prioritize competing needs and move work forward without close supervision.
- Professional fluency in English.
- Nice to have: experience with HRIS, workflow management, automation, and artificial intelligence tools; compensation structures, benchmarking, job classification, or career frameworks; benefits renewals; a technology company, fintech, startup, or growing business; supporting employees across Canada.
Benefits:
- Every employee receives stock options as part of their compensation.
- Annual salary reviews.
- Access to health and dental coverage, including health and wellness spending accounts.
- Work from anywhere in Canada, with optional access to our offices in Montreal and Toronto.
- An annual budget of $2,000 for courses, certifications, and training.
- 20 vacation days per year.
- A $1,000 bonus if all vacation days are used.
- Parental leave top-up to 100% of salary for 18 weeks.
- Quarterly team or company-wide outings.
- Programs that encourage continuous learning and personal and professional development.
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