Senior Manager, G&A Finance Business Partner
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Job Description
Senior Manager, G&A Finance Business Partner at 8x8 empowering CX leaders with strategic financial insights. Responsible for driving initiatives that create measurable value in G&A departments.
Responsibilities:
- Serve as the primary finance partner to G&A department heads, understanding their specific operations, challenges, and goals—and treating their targets as your own
- Act as a co-pilot and navigator, not a spreadsheet reporter: join strategy meetings, contribute to operational planning, and proactively surface opportunities without being asked
- Build deep subject matter expertise in each G&A function's key workflows, cost drivers, and efficiency levers (e.g., contract cycle time in Legal, time-to-hire in HR, application rationalization in IT, close cycle time in Finance Operations)
- Challenge the status quo and push back on assumptions in a way that feels collaborative—bringing options and recommendations rather than just identifying problems
- Identify value-creating initiatives across G&A departments by applying unit-economics thinking: cost per transaction, cycle time per process, cost per hire, license cost per user, and similar operational building blocks
- Build financial models from scratch to size opportunities—stating assumptions explicitly, keeping variables minimal, and inviting partners to stress-test the logic
- Prioritize competing initiatives using structured frameworks (impact vs. effort, risk-adjusted ROI, payback period) so department leaders can allocate scarce resources to the highest-value work
- Anchor analysis in data from Workday, Salesforce, NetSuite, Pigment, and Snowflake; when data is unavailable, communicate clearly what is being assumed and why
- Frame financial recommendations in the language of the business partner's goals, not just finance goals—translating data into decisions that resonate with operational leaders
- Present analysis effectively to department leadership and cross-functional stakeholders, connecting financial performance to operational actions
- Surface cross-functional dependencies early so initiatives don't stall at departmental boundaries; coordinate joint planning when initiatives span multiple C-suite owners
- Draft and deliver executive-ready recommendations that enable department heads to make informed decisions on hiring, spending, and strategy
- Drive projects that operationalize insights with an execution mindset—get the right things done, not just the right things identified
- Champion automation and process improvement to reduce manual effort across G&A workflows (e.g., touchless AP/AR transactions, automated data feeds to Pigment, self-service analytics adoption)
- Follow through on commitments and deliver on time; when priorities shift, adapt quickly without losing the thread
- Support the broader finance organization through mentorship, skills transfer, and raising the analytical bar across the team
Requirements:
- Demonstrated, hands-on proficiency in Pigment, including model-building, scenario analysis, and dashboard design; this is a hard requirement and candidates without Pigment experience will not be advanced
- Strong financial modeling skills with the ability to build models from scratch and communicate assumptions clearly
- Demonstrated track record as a strategic partner to operational leaders—not just a reporting function
- Excellent communication and executive presence; comfortable presenting to and challenging C-suite leaders
- Experience identifying, sizing, and driving cross-functional efficiency initiatives
- Bachelor's degree in Finance, Accounting, Economics, or related field
- 5–10+ years of progressive finance experience, with experience in an FP&A or finance business partner role supporting G&A or corporate functions is preferred
- Experience in a SaaS or technology environment is preferred
- Familiarity with Workday, Salesforce, NetSuite, and Snowflake is preferred
- MBA or CPA is preferred
Benefits:
- Health insurance
- 401(k) matching
- Flexible work hours
- Professional development opportunities
- Remote work options
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