Senior Specialist II, Managed Cloud Services

Posted 2ds ago

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Job Description

Senior Specialist II managing client interactions and technical support during cloud service implementations. Ensuring data security and smooth project transitions within NextGen Healthcare.

Responsibilities:

  • Serve as the key resource for providing answers related to questions and concerns from hosted clients during implementation and migration
  • Provide specialized engagement between internal hosting implementation resources and technical leaders
  • Protect data, software, and hardware by coordinating and implementing network security measures
  • Monitor server performance and implement adjustments as needed
  • Migrate, restore, and configure SQL databases between data centers
  • Participate in Disaster Recovery planning, testing, and execution
  • Facilitate project turnover and ensure smooth transition from implementation to client success

Requirements:

  • 7+ years Cloud based computing
  • Experience with NextGen Healthcare Practice Management; Electronic Health Record, or other PM systems and workflows
  • General healthcare experience in Acute or Ambulatory settings
  • Amazon Web Services (AWS) or cloud-based services experience
  • Project Management experience (Mavenlink preferred)
  • Project Management Professional (PMP) certification
  • AWS or Cloud-based certification

Benefits:

  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development