Senior Strategic Account Manager
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Job Description
Strategic Account Manager expanding PowerSchool’s cloud-based K–12 education software accounts. Driving enterprise renewals, cross-sell, executive relationships, and public-sector sales cycles.
Responsibilities:
- Deliver targets for bookings, on-time renewals, net revenue retention, and multi-suite expansion within an assigned territory
- Build and refresh quarterly territory plans tied to whitespace, executive personas, funded initiatives, services attach, adoption gaps, and next plays by buying persona
- Create and progress pipeline through named plays, executive outreach, and multi-threaded engagement
- Run deals end to end from discovery through close, including RFP strategy, pricing and terms, commercial approvals, legal negotiation, and procurement timeline control
- Maintain forecast accuracy and CRM standards, including contacts, activities, next steps, and stage exits
- Orchestrate Solution Consulting, Services, Customer Success, and Partners to drive value realization, run QBRs, meet SLAs, and ensure renewal readiness
- Capture and relay market signals and customer feedback to product, pricing, and go-to-market teams
- Travel regularly to support strategic deals, onsite demos, and executive workshops
- Build and maintain customer relationships, identify customer needs, develop customized solutions, and communicate regularly to build loyalty
Requirements:
- Consistent attainment against bookings and revenue retention targets, including multi-suite expansion across assigned accounts
- Experience leading 6- to 9-month sales cycles centered on cross-sell, orchestrating overlay teams through public-sector procurement across multiple buying personas
- Demonstrated pipeline and forecast discipline in Salesforce, inspection-ready for weekly reviews
- Proficiency with a modern deal methodology and mutual close plans, for example MEDDPICC
- 4+ years enterprise SaaS sales experience, ideally in CRM, ERP, Analytics, or EdTech
- Bachelor’s degree or equivalent experience
- Preferred: K–12 or public-sector experience, including funding cycles, board approvals, RFPs, and use of co-ops or state purchasing vehicles
- Preferred: Established references from K–12 district leaders or directors
- Ability to build executive relationships across Superintendent, CIO, CHRO, Curriculum, Finance, and Procurement
- Willingness to travel regularly (50–60%), including multi-state trips
- Experience with Salesforce and CRM standards
- Experience with public-sector procurement, RFP strategy, pricing and terms, commercial approvals, legal negotiation, and procurement timelines
Benefits:
- Comprehensive Insurance Coverage (including Medical, Dental, Vision, Pharmacy benefits, Life Insurance and AD&D)
- Flexible Spending Accounts and Health Savings Accounts
- Short-Term Disability and Long-Term Disability
- Comprehensive 401(k) plan
- Generous Parental Leave
- Unrestricted paid time off (known as Discretionary Time Off - DTO)
- Wellness Program, including ClassPass & Employee Assistance Program
- Tuition Reimbursement
- Optional Benefits: Pet Insurance, Identity Theft Protection, Student Debt Repayment Program and Prepaid Legal coverage
- Applicable commission
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