Strategic Account Manager
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Job Description
Strategic Account Manager expanding pharmaceutical, biotechnology, and life sciences accounts for Salas O’Brien. Driving client growth through engineering and consulting capabilities.
Responsibilities:
- Own and grow strategic client relationships across the pharmaceutical, biotechnology, and life sciences sectors
- Develop account strategies that drive revenue growth, profitability, retention, and expansion
- Build trusted relationships with senior client decision-makers and key stakeholders
- Identify and advance new opportunities across service lines, markets, and geographies
- Lead cross-selling and account expansion efforts by connecting clients with capabilities across Salas O’Brien
- Develop and maintain strategic account plans, pipelines, forecasts, and growth strategies
- Partner with technical, operational, and project leaders to ensure a strong and consistent client experience
- Lead pursuit strategies for major opportunities, including positioning, relationship development, teaming, and proposal strategy
- Stay closely connected to client priorities, capital programs, business challenges, and emerging needs
- Position Salas O’Brien as a long-term strategic partner rather than simply a project-based service provider
- Grow strategic accounts, expand Salas O’Brien’s presence within client organizations, strengthen executive relationships, generate repeat business, and bring the full capabilities of One Salas O’Brien to clients
Requirements:
- Significant experience in strategic account management, client development, business development, engineering, consulting, professional services, or a related field
- Demonstrated success growing large, complex client accounts and developing long-term relationships
- Strong ability to build credibility with executive-level stakeholders and influence decision-makers
- Experience working across multidisciplinary or matrixed organizations
- Strong commercial instincts, including account planning, pipeline management, forecasting, and opportunity development
- Excellent communication, presentation, negotiation, and relationship-management skills
- Bachelor’s degree in business, engineering, architecture, construction management, or a related field
- Experience within pharmaceutical, biotechnology, CDMO/CMO, or other regulated manufacturing environments strongly preferred
- Familiarity with cGMP, process and facility design, CQV, clean utilities, automation and controls, packaging systems, and facility infrastructure highly valuable
- Ability to travel for client meetings, site visits, industry events, and internal collaboration; travel may average up to 50%
Benefits:
- Performance-based bonuses
- Comprehensive U.S.-based benefits package
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) with company match
- Paid time off
- Company holidays
- Wellness programs
- Employee assistance resources
- Professional development support
- Employee ownership
- People-first approach to problem solving
- Limitless potential to build a unique, meaningful, and high-impact career
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