Tech Lead – Arquiteto Salesforce SR
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Job Description
Tech Lead managing Salesforce Sales Cloud and Service Cloud solutions at Grupo SysMap. Leading technical architecture decisions and mentoring developers in a collaborative environment.
Responsibilities:
- Liderar tecnicamente a arquitetura e evolução das soluções em Sales Cloud e Service Cloud, alinhando tecnologia e objetivos do negócio;
- Ser referência para o time em decisões de arquitetura (padrões, integrações, dados, segurança e performance) e apoiar discovery/definição de solução;
- Desenvolver e evoluir componentes e customizações em Apex/LWC/Flows, garantindo qualidade, testabilidade e manutenibilidade;
- Definir e reforçar padrões de desenvolvimento (code review, arquitetura, guidelines, documentação técnica e boas práticas);
- Garantir governança de acessos e perfis (estratégia de permissão, revisão de acessos, desenho de compartilhamento e segregação adequada);
- Desenhar e acompanhar integrações com sistemas necessários ao negócio (quando for preciso), definindo contratos, padrões, monitoramento e tratamento de falhas;
- Apoiar e orientar o time na resolução de incidentes e problemas complexos, atuando em troubleshooting e prevenção;
- Trabalhar em parceria com Produto/Negócio para traduzir demandas em soluções técnicas viáveis e escaláveis;
- Mentorar desenvolvedores(as), apoiando evolução técnica, boas práticas e autonomia do time.
Requirements:
- Sólida experiência com Salesforce Sales Cloud e Service Cloud (modelagem, automações e boas práticas);
- Desenvolvimento Salesforce com Apex, SOQL/SOSL e Lightning Web Components (LWC);
- Experiência com Flows (automação declarativa) e desenho de automações equilibrando “clicks vs code”;
- Administração e governança de acesso: perfis, permission sets, permission set groups, roles, sharing, OWD e políticas de acesso (segurança por design);
- Experiência com integrações (ex.: APIs REST/SOAP, eventos/assincronia quando aplicável, padrões de integração e tratamento de erros);
- Boas práticas de arquitetura Salesforce (limites de plataforma, performance, escalabilidade e observability);
- Atuação como liderança técnica: condução de design reviews, code reviews, padrões de desenvolvimento e mentoria de devs;
- Experiência com Experience Cloud, Field Service, CPQ ou outros produtos Salesforce (caso surja demanda);
- Experiência com MuleSoft e/ou camadas de integração/ESB;
- Práticas de DevOps em Salesforce (versionamento, CI/CD, ambientes, testes automatizados);
- Conhecimento/experiência em Data Architecture no Salesforce (modelagem, qualidade, governança);
- Vivência com projetos enterprise de CRM com múltiplos sistemas integrados.
Benefits:
- Saúde
- Programa de capacitação
- Ambiente colaborativo e diverso
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