Technical Architect
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Job Description
Technical Architect responsible for delivering Fairmarkit solutions and system integrations. Collaborating with clients to ensure successful implementation of procurement software solutions.
Responsibilities:
- Participate in the full lifecycle of a client implementation from initial internal sales hand-off to system configuration, training and testing.
- Facilitate discovery and requirements analysis sessions with customers
- Demonstrate a detailed understanding of the capabilities and limitations of the Fairmarkit platform, including the core platform, integration engine, and machine learning algorithm.
- Conduct discovery sessions with customers to review customer onboarding data sets and to explore current business processes surrounding the client’s P2P and ERP systems.
- Gather requirements and refine designs for integrating Fairmarkit into customer procurement software landscapes
- Analyze and evaluate customer data using various tools and techniques
- Partner with product, engineering, and support teams to troubleshoot and resolve any issues that occur during the implementation.
- Set, manage and meet mutual expectations with the customer to ensure satisfactory completion of implementation projects
- Accurately record implementation project progress including technical flow diagrams and time reporting
- Track and report project metrics to ensure project success and mitigate risk
- Complete an effective hand-off from implementation to Customer Success Manager and to other internal groups at the end of the customer implementation.
Requirements:
- Three (3) years of SaaS implementation experience with procurement software.
- Expertise in integrating SAP ECC (MM), SAP S/4Hana (MM), SAP Ariba Buying & Invoicing, or SAP Ariba Guided Buying with third-party client applications
- Adept familiarity with extract, transform, and load (ETL) processes
- Competency with analyzing disparate system data models and extracting and transforming source system data to abide by the secondary system schema.
- Experience with relational databases and business intelligence tools. Experience with Looker strongly preferred.
- Customer-facing experience
- Must be comfortable working in a fast paced environment
- Experience with procurement systems and processes is a plus
- Advanced Excel skills required, experience with Jira is a plus
- Bachelor's Degree; in computer science or other related field
Benefits:
- equity and benefits
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