Technical Project Consultant – Legal Software
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Technical Project & Support Consultant implementing legal software for German customers. Managing projects, technical support, data analysis, training, and customer success from implementation through go-live.
Responsibilities:
- Support customers in the rollout of the legal software and manage implementation projects from planning to successful go-live
- Analyze customer requirements and develop appropriate solution and implementation concepts
- Conduct workshops, document requirements, and coordinate their implementation
- Manage project plans, milestones, resources and risks
- Act as the central interface between customers and product, development, and support teams
- Support data migrations, system configurations and individual customer requirements
- Handle complex customer inquiries in 2nd-level support
- Analyze technical error patterns and assist with root cause analysis in databases, log files, and existing systems
- Work with technical teams to develop sustainable solutions
- Assist customers with technical questions about the software solutions
- Guide customers through their entire lifecycle up to productive use
- Deliver trainings and user workshops
- Identify optimization potential and advise customers on the further development of their processes
- Ensure customers are successful with the solutions over the long term
Requirements:
- At least 3 years of professional experience in a comparable role within a software environment
- Degree in an IT-related field or a comparable qualification; legal background is an advantage
- Experience with project management methods and tools such as Jira, Confluence or Wrike
- Strong technical understanding of software applications, databases, and system landscapes
- Practical SQL skills and the ability to create and analyze database queries
- Ideally, experience in technical troubleshooting and the ability to follow existing code structures
- Practical experience with CRM systems, e.g. Salesforce, HubSpot or Dynamics
- Very good German and English skills
- Structured and analytical way of working
- Confident communication with customers and diverse stakeholders
- Experience in SaaS, software, or legal-tech environments is an advantage
- Willingness to travel occasionally, e.g. for customer appointments or coordination with international teams
- French language skills are a plus
Benefits:
- Annual training budget and defined career paths
- Employee referral bonus
- Bicycle leasing
- Subsidy for public transportation
- Workation: up to 30 days per year within the EU
- Computer eyewear for screen work
- Tax-free benefits in kind
- Events & company celebrations (summer party, annual kick-off, etc.)
- Flexible working models (hybrid, home office, part-time, etc.)
- English courses for all levels
- Supportive working environment
- Continuous learning
- Workcation experiences
Similar Jobs
Junior Legal Engineer
Junior Legal Engineer supporting AI-enabled legal technology, workflow automation and eDiscovery projects. Helping Dentons, a global law firm, deliver practical solutions across Europe.
Civil Litigation Defense Attorney
Civil litigation defense attorney managing complex cases for a premier Southwest law firm. Handling depositions, dispositive motions, trials, arbitrations, and institutional client strategy.
Associate Attorney
Associate Attorney defending clients in Lydecker’s California litigation practice. Handling pleadings, discovery, depositions, hearings, mediation, and trial support across litigation groups.
Criminal Defense Attorney – AI Legal Evaluation
Criminal defense attorney reviewing criminal-law scenarios and AI-generated legal content for Gramian Consultancy. Creating case analyses, evaluating accuracy, and improving legal AI outputs.
Criminal Law Attorney – AI Legal Evaluation
Criminal law attorneys reviewing case materials and evaluating AI-generated legal content for Gramian Consultancy. Drafting legal analyses, identifying procedural issues, and improving prosecution and defense scenarios remotely.
Employment Litigation Attorney – Freelance
Freelance attorney representing and defending the company in California employment litigation. Advising on employment law, legal strategy, court filings, hearings, and compliance.
Attorney – Bodily Injury/Property Damage
Bodily injury defense attorney representing UAIS, a privately held auto insurer, in Texas claims litigation. Managing cases, legal research, negotiations, and trials.
Senior Mobility Specialist – Immigration Lawyer
Immigration lawyer guiding visa, work-permit, and mobility compliance for Remote’s global employment platform. Providing client counsel, case escalations, applications, and team mentorship remotely.
Legal Support Coordinator
Legal Support Coordinator providing administrative and document support for Foundation Source's philanthropic legal services department. Managing legal project follow-ups, records, case status, and cross-department requests remotely.
Senior IT Lawyer
Senior IT Lawyer supporting a technology company’s cross-border agreements, intellectual property, and investment activities. Advising Sales and business teams on negotiations, contracts, and legal risks.
Legal Operations Manager
Legal Operations Manager supporting contracts, corporate governance, transactions, and intellectual property. Exol provides automated, outsourced warehouse services for modern supply chains.
Werkstudent Legal Operations
Werkstudent Legal Operations bei deutscher Online-Marketing-Agentur für Social-Media-Werbung und automatisierte Verkaufssysteme. Unterstützung bei Forderungs-, Vertrags- und digitalen Produktthemen.
Senior Mobility Specialist – Immigration Lawyer
Senior Immigration Lawyer guiding visa, work-permit, and mobility compliance for Remote’s global employment platform. Supporting client escalations, mobility specialists, and immigration service delivery.
Senior Mobility Specialist – Immigration Lawyer
Senior immigration lawyer guiding German mobility compliance for Remote’s global employment platform. Managing visa cases, client counsel, escalations, regulatory changes, and mobility-team mentorship.
Senior Legal Associate, Freelance
Senior Legal Associate managing SaaS and enterprise AI contracts for Indonesian conversational AI company Kata.ai. Ensuring regulatory compliance, mitigating legal risks, and supporting scalable client relationships.
Senior Associate, Attorney
Healthcare revenue attorney managing complex insurance appeals for hospitals and providers. Developing reimbursement strategies and legal correspondence to recover denied claims.
Senior Attorney
Senior Attorney advocating for healthcare providers at Ternium, a healthcare revenue cycle solutions company. Handling claim denials, administrative appeals, legal research, and associate mentorship.
Legal Documentation Officer
Legal Documentation Officer providing conveyancing support to customers in Australia. Managing legal documentation and customer interactions throughout property transactions.
Associate Attorney
Associate Attorney managing cases in General Liability, Healthcare, and more at Messner Reeves LLP. Requires strong analytical skills and experience in all phases of discovery.
Senior Immigration Attorney – Practice Lead/Owner, B2C Extraordinary Ability
Senior Immigration Attorney leading practice specializing in extraordinary-ability immigration matters for AI-native firm. Responsible for case growth, team leadership, and business development.