Turkish Interpreter
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Job Description
Turkish-English Interpreter providing remote video-phone interpretation for LanguageLine Solutions. Supporting healthcare, government, emergency, legal, and business conversations.
Responsibilities:
- Handle on-demand video and audio interpreting sessions between Turkish and English speakers
- Render the meaning of conversations accurately and according to established interpretation protocol
- Serve clients across healthcare, government, insurance, finance, utilities, travel and hospitality, business, law enforcement, courts, and 911
- Participate in online video and audio training sessions
- Deliver interpretation services via video and type data on a dedicated device
- Speak clearly in both languages using proper pronunciation, enunciation, and polite expressions
- Maintain a professional, neutral, and courteous demeanor during sessions
- Remain calm during sensitive or emergency calls, including 911 calls
- Maintain punctuality and availability during scheduled work hours
- Follow client instructions and protocol while avoiding unauthorized interaction with the limited-English-speaking person
- Use appropriate terminology and understand procedures for various industries
- Demonstrate cultural sensitivity in a diverse environment
Requirements:
- Fluency in Turkish and English and skill in associated cultural dynamics
- Ability to provide cultural competency and assess regional and accent differences
- Excellent listening, retention, and note-taking skills
- Ability to remain neutral, objective, and detached during sensitive conversations
- Ability to adapt to LanguageLine Solutions technology enhancements
- Must be at least 18 years of age
- Legally authorized to work in the United States
- Must not require current or future visa sponsorship for employment in the United States
- High school diploma or equivalent
- Ability to read and write the requested languages highly preferred
- Dedicated personal device for business purposes
- Desktop/laptop with Windows, MacOS, or ChromeOS, or an acceptable tablet or smartphone
- High-speed internet with at least 5 Mbps download, 3 Mbps upload, ping no more than 300 ms, and jitter no more than 30 ms
- Access to a quiet space free from background noise or distraction
- Ability to operate a keyboard and mouse and remain stationary at a computer and webcam for most of the workday
- Ability to use a headset for prolonged periods
- Ability to operate company-provided software and systems
- Sufficient manual dexterity to type or write
- Ability to lift up to 26 lbs.
- Post-offer pre-employment background check and/or drug screen may be required based on location
Benefits:
- Paid professional interpreter training and continuous development
- Incentives for meeting attendance targets
- Paid Sick Leave in accordance with applicable law
- Medical insurance
- Dental insurance
- Vision insurance
- Employee Assistance Program (EAP)
- Accident insurance
- Critical Illness & Life insurance package
- AD&D insurance
- Inpatient Hospital insurance
- Short Term Disability insurance
- 401K Retirement
- Employee Referral Program
- Advancement opportunities within the organization
- Interpreter support
- An inclusive and diverse work environment
- Reasonable accommodations for qualified individuals with disabilities
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