Vehicle Listing & Verification Specialist
Posted 5ds ago
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Job Description
Vehicle Listing & Verification Specialist for online vehicle marketplace. Responsible for verifying seller-submitted vehicle information and maintaining quality standards.
Responsibilities:
- Reviewing seller-submitted documents — including vehicle titles and registration records — for authenticity, completeness, and accuracy before a listing advances in the pipeline.
- Evaluating vehicle condition photos for quality, accuracy, and completeness — flagging submissions that do not meet listing standards and requesting corrected materials from sellers.
- Verifying vehicle trim levels and mileage against submitted information — identifying discrepancies and resolving them with speed and precision.
- Confirming seller intent and willingness to sell — ensuring every listing that moves forward represents a genuine, committed seller ready to proceed.
- Contacting sellers directly by phone and text message to clarify details, request missing information, and guide them through any corrections needed.
- Flagging discrepancies, incomplete submissions, and quality issues to the Listing Team — with clear, well-documented notes so the team can act quickly and accurately.
- Maintaining accurate, up-to-date records within the company's CRM system — ensuring every seller interaction and review outcome is properly logged.
- Meeting daily and weekly review quotas and turnaround time targets — consistently delivering quality output at the pace the operation requires.
Requirements:
- Near-native English fluency — both written and spoken — is a firm requirement for this role.
- Confidence making outbound phone calls and sending text messages to customers.
- Exceptional attention to detail.
- Reliable, full-time availability during U.S. business hours.
- Comfort learning and working within CRM or proprietary software systems.
- Ability to meet daily and weekly review quotas while maintaining consistent quality.
- Bonus: experience in the automotive or auto industry.
- Bonus: prior experience as a VA, remote reviewer, or QA-type role.
- Bonus: experience with document verification or KYC-style review processes.
Benefits:
- Competitive salary in USD — paid consistently every month, no matter where you are.
- 10 paid vacation days per year plus all U.S. federal holidays.
- 100% remote — work from anywhere in LATAM or Europe with a professional home setup.
- A fast-paced, high-growth environment inside a well-funded online vehicle marketplace — where your verification work directly protects the quality and integrity of every listing on the platform.
- A collaborative, supportive culture through Veta Virtual and our client — where your precision, reliability, and communication skills are valued from day one.
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