Remote Jobs at Engageware
Find your next remote opportunity · 6 Open Positions
Engageware is the only comprehensive provider of customer engagement solutions, enabling businesses and organizations to resolve their customers’ needs at the first interaction.
Engageware’s end-to-end customer engagement platform is powered by conversational and generative AI to automate responses to routine questions, provide instant access to knowledge bases, and give organizations a holistic view of the customer journey.
With the acquisition of Aivo, more than 700 organizations in the banking, financial services, retail, health, and education sectors rely on Engageware’s solutions to drive growth with increased sales and conversion, improve multi-channel customer experience, automate customer service, and reduce call center workload.
Engageware’s platform allows synchronous channel handoffs and robust data and analytics to inform strategic business decisions that drive growth, efficiency, and stronger customer relationships.
Engageware is a portfolio company of Clearhaven Partners.
Senior Director, Customer Operations Strategy, AI & Automation
Engageware Senior Director scaling customer operations, AI, and automation across SaaS customer success, support, services, and marketing. Building systems, workflows, data visibility, and operating discipline for growth.
Senior Implementation Manager – IA Conversacional
Senior Implementation Manager delivering conversational AI solutions for enterprise telecom clients. Leading complex implementations, stakeholder coordination, and technical integrations from kickoff through production.
Engineering Team Lead – Appointment Scheduling
Engineering Team Lead owning delivery and technical direction for Engageware's enterprise appointment-scheduling platform. Modernizing JVM services and bringing verified-data AI booking capabilities to production.
Principal Product Manager
Principal Product Manager owning Engageware's Appointment Scheduling platform strategy and execution. Leading AI innovations and engaging with enterprise customers in regulated industries.
Corporate Security Engineer
Corporate Security Engineer managing and advancing Microsoft 365 security across various platforms for a SaaS company. Owning security infrastructure and resolving complex IT support issues.
Senior Support Specialist
Technical Support Specialist resolving customer technical tickets for major clients in Mexico. Focused on maintaining service quality and high customer satisfaction in a remote role.
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