Remote Jobs at RouteThis
Find your next remote opportunity · 2 Open Positions
About
RouteThis helps ISPs and smart home companies revolutionize support for the connected home.
Using a combination of support automation and self-service capabilities, RouteThis empowers support teams to replace lengthy calls and error-prone troubleshooting Q&A with technical support interactions that delight customers and significantly reduce operational costs.
When used by support teams, RouteThis helps to:
- Lower average handle times (AHT);
- Increase first call resolution rates (FCR);
- Reduce no fault found tech visits and product returns;
- Increase Customer Satisfaction (CSAT) and more.
Senior Customer Success Manager – Enterprise
RouteThis
Senior Customer Success Manager driving success for Enterprise accounts at RouteThis, a B2B software company automating customer support experiences. Managing relationships and ensuring customer retention in the SaaS industry.
Business Development Lead, Enterprise
RouteThis
Enterprise BD Lead building qualified enterprise new-logo pipeline for RouteThis, a SaaS WiFi support platform. Partnering with AEs, Marketing, and Revenue Operations to scale pipeline.
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