Accounts Receivable / Billing Specialist – Clinical Research
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Job Description
Accounts receivable specialist managing billing, collections, and payment reconciliation for a growing clinical research organization. Supporting sponsors, CROs, research sites, audits, and month-end close.
Responsibilities:
- Prepare and issue accurate invoices for patient visits, procedures, and other billable clinical research activities
- Review billing against study budgets, agreements, and applicable payment terms
- Monitor outstanding invoices and follow up with sponsors, CROs, and other stakeholders regarding overdue payments
- Reconcile incoming payments against invoices and outstanding balances
- Maintain accurate accounts receivable aging and financial records
- Investigate and resolve billing, payment, and reconciliation discrepancies
- Escalate complex financial issues to the appropriate finance leadership
- Respond to billing and accounts receivable queries from internal teams, research sites, sponsors, CROs, and other external stakeholders
- Support audits and month-end close activities
- Maintain accurate and confidential financial, sponsor, and patient-related information
- Adapt to changing priorities and support additional finance activities as required
Requirements:
- 2+ years of relevant experience in accounts receivable, billing, collections, or accounting
- Strong experience with invoicing, payment reconciliation, collections, and/or AR aging
- Excellent attention to detail and accuracy when working with financial information
- Strong analytical and problem-solving skills
- Excellent written and verbal communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Good working knowledge of Microsoft Excel, Outlook, and Word
- Ability to handle confidential financial and patient-related information appropriately
- Preferred: Experience working within clinical research, clinical trials, healthcare, CROs, or research sites
- Preferred: Experience with clinical trial billing or study finance
- Preferred: Experience working with study budgets, patient visits/procedures, site payments, or sponsor/CRO invoicing
- Preferred: Experience using CRIO / Clinical Conductor or another clinical research/CTMS platform
Benefits:
- Full-time remote position
- Flexibility to adapt to changing priorities
- Occasional extended hours during month-end close
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