Acute Patient Access Services Representative
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Job Description
Patient Access Services Representative at Banner Health acting as the first point of contact for patients. Handling insurance details, patient registrations and ensuring compliance in a fast-paced environment.
Responsibilities:
- Greet patients and ensure patient safety
- Verify insurance and process registration
- Collect patient financial liability and assist with financial counseling
- Ensure all documentation is compliant and accurate
- Collaborate with clinical teams for optimized patient flow
- Use multi-system technology for intake and record-keeping
Requirements:
- high school diploma/GED required
- customer service skills or knowledge of patient financial services
- experience with insurance industry processes normally acquired over one or more years of work experience
- strong interpersonal, oral, and written communication skills
- strong knowledge in the use of common office software, word processing, spreadsheet, database software, and typing ability required
- Arizona Fingerprint Clearance Card needed for specific clinical settings
Benefits:
- health, dental, vision
- 401(k) with company match
- 403(b)
- tuition aid
- Pet Insurance
- Medical and Financial wellness plans
- ID theft protection
- Life insurance
- Legal coverage
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