Patient Access Representative
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Job Description
Patient Access Representative facilitating patient entrance into Mercy facilities. Scheduling, registration, and financial clearance while ensuring accurate patient data entry.
Responsibilities:
- Facilitate all components of the patient's entrance into any Mercy facility.
- Schedule, register, verify benefits, perform pre-certification, and financial clearance including pre-visit collection.
- Ensure that the most accurate patient data is obtained and populated into the patient record.
Requirements:
- 1-3 years clerical experience and customer service experience preferred.
- Experience with medical terminology and insurance plans preferred.
- High School diploma required; some college helpful.
- Ability to communicate effectively both orally and in writing, excellent telephone etiquette required.
- Ability to establish and maintain positive working relationships with patients, physicians, clinical and non-clinical hospital staff and insurance companies.
- Strong organizational skills; attention to detail.
- Ability to work under stress, meet deadlines and perform all daily assignments with a high level of accuracy.
- Knowledgeable and experienced with various computers systems; Ability to use a 10-key calculator and computer keyboard.
Benefits:
- Medical, dental, and vision coverage
- Paid time off
- Tuition support
- Matched retirement plans for team members working 32+ hours per pay period
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