Associate Client Operations Manager
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Job Description
Associate Client Operations Manager at Stylitics delivering outfitting for top fashion brands. Collaborating across teams to ensure successful launches and client support in operations.
Responsibilities:
- Lead client projects to ensure successful and on-time launches
- Deliver an exceptional level of program support to clients
- Develop and deploy initiatives to continuously improve the Client Operations process, workflow, and communication
- Oversee all styling programs for clients and help to improve and expand their impact
- Communicate and collaborate effectively with the Client Success, Styling, Image Editing, and Integration teams to define and meet client requirements
- Work closely with the Product and Engineering teams to ensure clients are optimizing our latest features and products.
- Create and manage documentation for clients to organize processes
- Oversee image editing quality and delivery for clients
- Monitor feed-related integration for your clients to ensure accuracy of product catalogs
- Responsible for recording and reporting daily, weekly and monthly data and analyzing results to monitor the completion of client requests
- Translate client requests into internal briefs to initiate projects
- Maintain a level of excellence across documentation, organization, requirement-gathering, and delivery
- Participate in developing new business strategies and experiences for clients
- Support and educate broader teams within the company relating to Styling, Image Editing, and Integration processes and best practices
Requirements:
- BA/BS degree from an accredited college or university
- 1-4 years experience supporting clients or within operations
- Ability to lead projects with detailed requirements and meet tight deadlines
- Multi-tasker who proactively seeks out opportunities to support the team
- Highly organized and detail-oriented
- Solution-oriented and analytics-minded
- You have a leader mindset: someone flexible and who prioritizes continuous improvement
- Someone who sees themself working day to day in an environment and culture driven by our values
Benefits:
- Vision and dental insurance options that are fully covered by us
- Medical plan coverage, with options that start at no cost to you
- Competitive salary along with career planning for the future
- For this role, stock options in a company that is growing rapidly and successfully
- Commuter benefits program
- Company matched 401k plan to help plan for your future
- Generous paid time off policies
- Work events - both virtual and in person
- Access to ClassPass - a company paid benefit giving you access to numerous physical and mental well being needs
- Working with fun, hardworking, nice people who are committed to making a difference
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