Business Advisor, Field Support Specialist
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Job Description
Business Advisor supporting Signarama franchise owners, a United Franchise Group sign-business network. Improving sales, operations, marketing, staffing, and profitability through field visits and coaching.
Responsibilities:
- Visit franchise locations to understand what’s working and identify opportunities to improve
- Work directly with owners and managers on sales, operations, marketing, staffing, and profitability
- Use P&Ls and other financial information to identify opportunities for growth
- Help franchisees set realistic goals and create plans to achieve them
- Provide guidance on marketing programs, training, technology, and best practices
- Troubleshoot operational and technical challenges
- Share ideas and successful practices from other Signarama locations
- Work closely with the corporate team to provide franchisees with needed support and resources
- Build strong, long-term relationships with franchise owners and their teams
- Travel approximately 50% of the time throughout the assigned territory
Requirements:
- Sign industry experience, including sign shop, sign franchise, signage manufacturing, sales, production, installation, or related experience
- Understanding of the sign business, industry challenges, and profitable operations
- Experience working with budgets and P&L statements
- Understanding of sales, marketing, and retail business practices
- Experience helping businesses improve processes and profitability
- Strong project management and organizational skills
- Ability to address labor, vendor, supplier, and operational challenges
- Strong communication and relationship-building skills
- Comfortable working with owners, managers, and employees at all levels
- Strong problem-solving skills and willingness to find solutions
- Technical aptitude and ability to quickly learn new technology
- Experience with graphic design software, point-of-sale systems, accounting software, or other technology used in the sign industry
- Proficient with Microsoft Office and other common business software
- Valid driver's license and automobile insurance
- Flexibility to travel approximately 50% of the time
- Previous Business Advisor, Field Support Specialist, Operations Manager, or General Manager experience is a plus
- Franchise experience is helpful
Benefits:
- Competitive Compensation
- Comprehensive training and onboarding
- Opportunities to travel and work with franchise owners across the country
- Medical, dental, vision, and life insurance
- Short- and long-term disability coverage
- Generous time off (PTO)
- 401(k) with company match
- Team-building and social events
- Leadership and professional development opportunities
- Recognition for top performers
- Opportunities to give back through company philanthropy
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