Field Service Engineer – Datacenters MMC
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Job Description
Field Service Engineer maintaining high-voltage power and energy storage systems for GE Vernova. Training customers, managing site activities, and driving system reliability.
Responsibilities:
- Perform services and maintenance activities at customers' sites/properties
- Contribute to, maintain, repair, and refurbish sold or existing products
- Perform preventive and remedial maintenance services
- Manage maintenance facilities and field services engineering
- Serve as the primary technical interface for customers
- Develop and deliver training and instructional materials regarding system operations, safety, and maintenance
- Author technical reports and develop commissioning and maintenance procedures
- Manage administrative requirements, including spare parts, time/expense reporting, and handover documentation
- Partner with engineering and project management to analyze performance data, drive system reliability, and meet contractual obligations
- Manage site-level activities and mentor or lead small project teams
- Resolve complex technical issues on-site
Requirements:
- Bachelor’s in Electrical Engineering (Power Electronics/Energy Systems preferred) with 5+ years of field experience in high-voltage power systems or energy storage
- Deep knowledge of grid-tied inverters, energy storage architectures, communication protocols (Modbus, DNP3, IEC 61850), and PLC/control system software
- Proven ability to work unsupervised in high-pressure environments, manage site-level activities, and effectively mentor or lead small project teams
- Strong project management skills combined with a customer-first mindset to resolve complex technical issues on-site
- Ability and willingness to travel (~80%), work remotely, and maintain a valid driver’s license
- For roles outside of the USA: basic experience in Services & On Site Services; knowledge level comparable to a Bachelor’s degree from an accredited university or college, or a high school diploma with relevant experience
- For roles in USA: Bachelor’s degree from an accredited university or college, or a high school diploma/GED with at least 6 years of experience in Job Family Group(s)/Function(s)
- Strong oral and written communication skills
- Ability to document, plan, market, and execute programs
Benefits:
- Relocation Assistance Provided: No
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