Client Performance Strategies Facilitator
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Job Description
Client training facilitator delivering Integrity Solutions programs for Allied Solutions’ financial-services clients. Supporting facilitators, scheduling engagements, and traveling extensively across the United States and Canada.
Responsibilities:
- Facilitate client training programs on-site and virtually
- Launch and facilitate training programs for new or established clients at their location of choice
- Facilitate multi-week virtual training/coaching sessions
- Provide occasional program demos for large prospects with the CPS sales team
- Advance Allied’s relationship with key client contacts while on-site
- Coordinate and deliver facilitation for newly licensed client facilitators
- Support new client facilitators through co-facilitation, shadowing, observation, and/or coaching
- Manage and plan cost-efficient travel
- Coordinate facilitator calendars and scheduling for all CPS facilitators
- Provide support and direction to external facilitators
- Onboard new Allied trainers
- Coach on Allied CPS facilitator best practices
- Enhance Allied facilitator tools and repository
- Coordinate the Allied facilitator training calendar
- Track and submit facilitator invoices
Requirements:
- Bachelor’s degree or equivalent combination of education and experience required
- 1 to 3 years’ experience facilitating Integrity Solutions programs preferred
- 5+ years facilitating independent or corporate training programs required
- Comfortable and experienced facilitating virtually via Teams, Zoom, etc.
- Experience with credit unions and/or financial institutions preferred
- Professional written and verbal communication skills required
- Will attain required certification and licensing to train Integrity Solutions or other partner programs
- Extensive travel expected, estimated at 60% of the year
Benefits:
- Medical, dental and vision insurance coverage
- 100% company-paid life and disability coverage
- 401k options with company match
- Three weeks PTO by the end of the first year
- Career growth opportunities
- Promotion from within
- Broad career options within the same organization
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