Clinical Operations Project Manager
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Job Description
Project Manager leading initiatives to elevate operational performance at Cigna Healthcare. Collaborating with leaders to improve efficiency and support strategic decision-making across CHC.
Responsibilities:
- Lead transformative initiatives that elevate operational performance, drive innovation, and strengthen clinical and enterprise outcomes
- Drive operational excellence initiatives that improve quality, efficiency, and clinical program performance
- Lead enterprise-level projects focused on analytics, workflow optimization, operating model enhancements, and value realization
- Develop integrated project roadmaps, performance dashboards, and communication tools to support visibility and alignment
- Facilitate governance routines, strategic planning sessions, and cross-functional forums that enable clarity and informed decision-making
- Identify, assess, and resolve risks, issues, and cross-team dependencies to protect delivery timelines and project outcomes
- Shape and deliver executive-ready insights, summaries, and recommendations supporting prioritization and long-term planning
- Partner with matrixed teams to build collaboration, strengthen alignment, and create scalable, repeatable processes
- Promote continuous improvement practices across CHC through problem-solving, knowledge sharing, and operational discipline
Requirements:
- 7+ years of experience in project or program management within healthcare, consulting, clinical operations, or related fields
- Demonstrated success leading complex, cross-functional initiatives with enterprise-level impact
- Strong analytical skills, including KPI development, performance measurement, and data-driven decision-making
- Exceptional communication skills with the ability to synthesize complex information and deliver clear recommendations
- Proficiency in project management tools, methodologies, and structured problem-solving approaches
- Master’s degree preferred
- Experience with predictive analytics, advanced reporting, or clinical program evaluation
- Ability to influence and operate effectively at all organizational levels across matrixed environments
Benefits:
- medical, vision, dental
- well-being and behavioral health programs
- 401(k)
- company paid life insurance
- tuition reimbursement
- a minimum of 18 days of paid time off per year
- paid holidays
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