Clinical Supervisor
Posted 12hrs ago
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Job Description
Clinical Supervisor coordinating behavioral health services, counseling, and clinical staff at EMPACT, a suicide prevention nonprofit. Managing program operations, quality assurance, and crisis support.
Responsibilities:
- Assure the quality of services to clients
- Coordinate day-to-day operations of the program
- Recommend and implement changes to improve service delivery
- Provide direct service counseling, ongoing counseling, prevention services, and education services to adults, families, and youth
- Directly supervise clinical staff
- Assist the manager with administrative and clinical supervision of staff and interns
- Evaluate staff and intern performance
- Recommend personnel and staffing needs and service-delivery improvements to the Manager
- Provide instruction and training for staff, interns, and contract staff
- Direct overall program productivity and monitor staff, contractors, interns, work-study staff, and volunteer performance
- Provide clinical services for at least 25% of the work week
- Provide psychotherapy for assessment, diagnosis, and treatment when serving as a Master's Level Therapist
- Direct day-to-day program operations and schedule meetings, services, and staff time
- Schedule and facilitate ongoing individual, group, and team supervision
- Provide coverage for supervised positions as needed
- Provide quality assurance for service delivery, including client charts and documentation
- Monitor and maintain client records according to agency policies and procedures
- Implement changes and new programming as directed by the Manager
- Complete required paperwork and crisis stabilization tasks beyond scheduled work hours as needed
- Work evening and night hours as required
- Participate in on-call rotations involving 24-hour availability
- Ensure continuity of care and coordinate or facilitate communications with other agency departments
- Develop, implement, and maintain at least one clearly defined program area
- Comply with and assure staff compliance with the agency's standard of care
- Assist with Quality Management, Quality Assurance, and Utilization Review
Requirements:
- Master's degree in behavioral health related field is required
- Three years of prior community behavioral health work experience is required
- Prior supervisory experience in behavioral health is preferred
- Associate license is preferred
- Experience working with AHCCCS System of Care is preferred
- Must possess valid AZ Driver's license with no major infractions for the past 39 months
- Fingerprint clearance card required or must be eligible to obtain one
- Must be 21 years of age or older at time of employment
- Excellent oral and written communication skills
- Clear and effective communication
- Strong customer service
- Strong problem-solving and analytical skills
- Ability to document detailed information
- Ability to multitask
- Ability to remain calm in crisis situations, work independently and cooperatively, recognize personal limitations, and relate positively and with empathy to all persons regardless of age, race, creed, gender, or sexual orientation
- Valid Arizona driver license and appropriate liability insurance and approval for liability coverage with EMPACT-SPC's liability insurance carrier when driving on agency time or agency business
- At time of hire, a 3-year state driving record with no major infractions or excessive driving violations/tickets is required
- Maintain professional conduct consistent with ethical professional practice and agency policies and procedures
- Maintain a professional demeanor while working remotely (from home) and positive working relationships with internal and external team members, stakeholders, and community and business partners
Benefits:
- Generous PTO
- 10 paid holidays per year
- Medical plans (3 choices)
- Dental plans (2 choices)
- Vision plans (2 choices)
- 403(b) retirement plan
- Retirement Allowance
- Company-paid Life/AD&D and Long-term Disability
- Voluntary additional Life and Short-term Disability
- Tuition Reimbursement
- Licensure Reimbursement
- Elder Care Assistance
- Pet Insurance





