Cloud Engineer
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Job Description
Cloud Engineer providing operational and engineering support at TaskUs. Responsible for incident management and escalation support for Cloud Computing environment.
Responsibilities:
- Provide operational and engineering support.
- Handle incident management, problem management, change management (implementation of changes), release management, and capacity management.
- Provide L2 and L3 escalation support for the NOC and Service Desk.
- Provide project representation in your area of expertise and maintain system documentation.
Requirements:
- At least 5 to 6 years of hands on experience on Cloud based computing specifically AWS or Azure.
- At least 9 to 10 years of total IT experience.
- AWS or Azure certification is a nice-to-have.
- Knowledgeable on DevOps tools such as the Cloudformation, Terraform, ARM/JSON templates YAML for ansible.
- Hands-on experience in the Ci/CD tools such as Jenkins, Azure DevOps, ECS Fargate, Kubernetes Helm and Circle CI.
- Experience Patching cloud solutions such as AWS SSM, ansible tower, SCCM etc.
- Willing to be on 24x7 global support and on-call schedule.
Benefits:
- competitive industry salaries
- comprehensive benefits packages
- wellness programs
- internal mobility
- professional growth
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