Senior Cloud Engineer
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Job Description
Senior Cloud Engineer operating AWS, Terraform, and agentic developer infrastructure. Supporting EverTrue’s platform for educational institutions and nonprofit fundraising teams.
Responsibilities:
- Build and operate the claude-ops stack, including Claude Code environments, skills, subagents, MCP servers, and guardrails
- Define human checkpoints and approval gates for agent actions in production
- Run and harden the AWS environment for availability, performance, cost, and security
- Lead incident response, including on-call, root cause analysis, blameless postmortems, and runbooks
- Automate repeat fixes to prevent recurring incidents
- Own infrastructure as code using Terraform and some CloudFormation
- Build observability in Datadog, Grafana, and PagerDuty, including alerting, agent-run tracing, and token and cost tracking
- Maintain shared AWS services including MSK, RDS, and networking; manage DNS records
- Triage infrastructure issues for product development, platform, and support teams
- Reduce cloud and LLM spend and report savings in dollars
- Build reusable Terraform modules, GitHub Actions, and base container images
- Provide hands-on infrastructure support and document CI/CD and IaC patterns
- Run lunch-and-learns and teach developers to use Claude Code skills, subagents, and MCP servers
Requirements:
- 5+ years in platform engineering, SRE, DevOps, or cloud operations running production SaaS
- AWS depth: multi-account setup, IAM, networking, managed databases, compute (EKS/ECS/Lambda)
- Production Terraform (or equivalent IaC) and CI/CD (GitHub Actions)
- Daily use of Claude Code or similar agentic tools for engineering work
- Ability to explain tradeoffs and incident impact to non-engineers, in writing and out loud
- Bonus: On-call ownership and incident management with Datadog, Grafana, or similar
- Bonus: 1+ year running AI/LLM workflows in production
- Bonus: Hands-on experience with the agentic development lifecycle (ADLC)
- Bonus: Fluency in Python, JavaScript, Bash, or Go
- Bonus: Interest in the education or nonprofit sector
Benefits:
- 2.5% bonus plan based on company performance
- 80% premium coverage for medical, dental, and vision insurance
- 401k match of up to 3%
- Remote-first environment for flexible work
- Generous paid time off throughout the year
- Investment in professional growth and development
- Opportunities to connect with colleagues both in-person and virtually
- Opportunity to contribute to non-profits and educational institutions
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