Content Designer

Posted 54ds ago

Employment Information

Education
Salary
Experience
Job Type

Report this job

Job expired or something wrong with this job?

Job Description

Content Designer at 1Password improving clarity and usability across complex product experiences. Collaborating with designers and engineers to deliver high-quality content design for security-focused applications.

Responsibilities:

  • Lead UX writing, information architecture, and content structure work within your product area, supporting the evolution of complex user experiences.
  • Drive content design efforts that clarify workflows, terminology, and interactions across in-product experiences.
  • Collaborate closely with product designers to create lo-fi wireframes and content prototypes that explore and validate ideas early.
  • Write clear, inclusive, and accessible UX copy for flows, navigation, forms, system messages, and in-product guidance.
  • Identify opportunities to improve clarity, consistency, and content structure, and proactively bring recommendations to your partners.
  • Apply UX principles to ensure users receive the right information at the right time in a scalable, sustainable way.
  • Work within the Knox design system, contributing content patterns and advocating for consistency across experiences.
  • Participate in discovery by partnering with research and product to understand customer needs, synthesize insights, and apply findings to your work.
  • Share work regularly in critiques, reviews, and async channels, incorporating feedback to improve quality and clarity.
  • Communicate progress clearly and proactively, raising risks, questions, or alignment needs as they arise.

Requirements:

  • 3+ years of experience in content design, UX writing, or information architecture within a software product environment.
  • A solid foundation in UX writing, content strategy, and information architecture principles.
  • Comfort collaborating in cross-functional teams and giving and receiving constructive feedback.
  • Demonstrated ability to use customer research, data, and feedback to inform content decisions and articulate your rationale.
  • Strong execution skills, with the ability to balance quality, detail, and timelines while incorporating feedback.
  • A growth mindset, with enthusiasm for learning, adapting, and building skills in complex product environments.
  • Familiarity with inclusive design and accessibility best practices, and a commitment to designing experiences that work for everyone.
  • Clear written and verbal communication skills, with growing confidence presenting and discussing your work.

Benefits:

  • Maternity and parental leave top-up programs
  • Competitive health benefits
  • Generous PTO policy
  • RSU program for most employees
  • Retirement matching program
  • Free 1Password account
  • Paid volunteer days
  • Peer-to-peer recognition through Bonusly
  • Remote-first work environment