Content and Distribution Coordinator – Senior Coordinator
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Job Description
Content and Distribution Coordinator managing travel tech implementations at Spotnana. Collaborating with technical teams to ensure seamless connectivity and integration.
Responsibilities:
- Support implementation and testing of NDC connections and travel technology supplier integrations
- Assist with troubleshooting connectivity and content issues during onboarding and production phases
- Coordinate with engineering and supplier partners to identify and resolve integration issues
- Manage Sabre and Amadeus user provisioning and access requests
- Ensure correct permissions and configurations based on role requirements
- Maintain documentation and internal processes related to GDS access management
- Handle operational requests related to travel content distribution and configuration
- Perform audits and validation of travel content data where required
- Identify discrepancies and escalate issues appropriately
- Act as a coordination point between engineering, content teams, travel technology suppliers, and internal stakeholders
- Provide regular updates on task progress, blockers, and timelines
- Ensure requests are tracked, prioritized, and completed in a timely manner
- Document operational processes and troubleshooting procedures
- Identify opportunities to improve workflows, reduce turnaround time, and increase operational efficiency
- Contribute to internal knowledge bases and support documentation
Requirements:
- 4+ years of experience in the travel industry
- Experience working with GDS systems (Sabre or Amadeus required)
- Familiarity with NDC, travel distribution, or travel technology platforms
- Experience coordinating with technical teams such as engineering or product
- Strong written and verbal communication skills in English
- Ability to manage multiple priorities in a fast-paced environment
- Experience supporting travel technology implementations or integrations
- Familiarity with API-based integrations or supplier connectivity
- Experience working in global, distributed teams
- Exposure to travel supplier onboarding or content management processes
Benefits:
- Comprehensive benefit plans covering medical for self, spouse, children and parents including free doctor consultations; employee assistance program effective on your hire date
- Group accidental coverage for all employees.
- 18 privilege leaves, 12 casual/sick leave days per year in addition to 12 company holidays with an open choice holidays, quarterly recharge/wellness days and an end-of-year company shutdown
- Up to 26 weeks of parental leave
- Monthly cell phone/internet stipend
- Meal allowance
- Wellness/gym reimbursement
- Employee retirement planning such as corporate NPS and EPF
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