Correspondence Representative – Medical Billing Mailing Operations
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Correspondence Representative processing medical billing correspondence, returned mail, and document imaging for Trinity Health. Supporting patient revenue operations through accurate mailing, indexing, scanning, and supplies management.
Responsibilities:
- Perform day-to-day correspondence activities within Hospital and/or Medical Group revenue operations
- Collect, organize, scan, redact, and index patient and insurance correspondence and related documentation into OnBase or a similar application
- Sort and date-stamp incoming fax, email, and postal correspondence and distribute it appropriately
- Review returned mail, research and correct patient accounting information, update envelopes, and resubmit mailings
- Assist with large copy and mail productions and sort outgoing correspondence for cost-effective postage
- Print UB04s and send medical records by Certified Mail to support Billing and Follow-Up teams
- Unpack and stock supplies, maintain inventory, and reorder supplies and envelopes
- Prepare special reports as directed by the manager
- Provide relief support, train new employees when selected, and cross-train in various functions
- Perform other duties assigned by the manager
- Maintain knowledge of applicable laws, regulations, Trinity Health's Organizational Integrity Program, Code of Conduct, policies, and procedures
Requirements:
- High school diploma
- Minimum of one (1) year work experience within a hospital or clinic environment, an insurance company, managed care organization or other financial service setting, performing mailroom and document imaging functions, or an equivalent combination of education and experience
- Data entry skills (50-60 keystrokes per minute)
- Excellent verbal and written communication skills
- Organizational, interpersonal, accuracy, attention-to-detail, time management, problem-solving, and independent work skills
- Basic understanding of Microsoft Office, including Outlook, Word, PowerPoint, and Excel
- Ability to read, write, and operate a keyboard and telephone effectively
- Ability to work in a collaborative, shared leadership environment
- Ability to comply with Trinity Health policies and procedures
- Completion of regulatory/mandatory certifications and skills validation competencies preferred
Benefits:
- Remote work position
- Equal Opportunity Employer
Similar Jobs
ED Facility Coding Specialist
ED Facility Coding Specialist assigning CPT, HCPCS, and ICD-10-CM codes for CorroHealth’s healthcare reimbursement solutions. Working remotely to support accurate facility coding and client revenue.
Coder, Inpatient
Remote inpatient coder applying ICD-10-CM/PCS codes and resolving documentation discrepancies for Ovation Healthcare. Reviewing records across outpatient and inpatient settings.
Medical Billing Specialist – Full Time
Medical Billing Specialist supporting billing operations for Delfina’s pregnancy care data platform. Managing medical claims, eligibility, coding accuracy, reporting, and workflow improvement.
Billing and Follow-up Representative – Hospital Medical Billing Follow-up, Commercial Payors
Remote medical billing follow-up representative supporting Trinity Health’s hospital revenue cycle. Resolving commercial payer claims, payment delays, rejections, and billing discrepancies.
Inpatient Coding Specialist II, Relief, Non-Benefitted
Inpatient coding specialist assigning ICD-10 codes and DRGs for Stanford Health Care. Reviewing records, abstracting data, and supporting compliant hospital reimbursement.
Coding Specialist
Coding Specialist reviewing medical records and provider coding for Blue Cross NC. Reporting complex coding patterns to CMS and supporting HCC compliance.
Senior Medical Billing Specialist
Senior Medical Billing Specialist managing healthcare claims, denials, and payer resolution for global companies. Maintaining compliant RCM operations through EHR validation, clearinghouse work, and reporting.
Clinical Data Coder
Clinical Data Coder leading medical and medication coding for Indero’s global dermatology and rheumatology clinical trials. Managing coding setups, dictionaries, data reviews, and study timelines.
Senior Clinical Data Coder
Senior Clinical Data Coder leading medical and medication coding for Indero’s global dermatology and rheumatology clinical trials. Managing coding setups, conventions, priorities, and data review.
Inpatient Medical Coder
Remote medical coder assigning emergency department diagnosis, procedure, and E/M codes. Supporting TEKsystems’ business and technology services through accurate charge capture and coding compliance.
Inpatient Medical Coder
Remote medical coder assigning emergency department diagnoses, procedures, modifiers, and facility E/M levels. Supporting TEKsystems’ clients through accurate, compliant medical coding.
Healthcare Billing Specialist
Healthcare Billing Specialist managing U.S. insurance claims, AR, denials, and payer follow-ups for a remote healthcare practice. Maintaining claims in SimplePractice and coordinating billing updates.
Medical Billing & Claims Specialist
Medical Billing & Claims Specialist processing medical procedure claims for a U.S.-based allergy and immunology practice. Managing denials, resubmissions, reimbursement, and billing records.
Certified Coder, Abstractor – Health Information Management
Certified Coder/Abstractor assigning compliant diagnosis and procedure codes for Jefferson Regional Health Information Management. Reviewing patient records and adapting to coding and software changes.
Medical Billing Specialist
Medical Billing Specialist managing TDD infusion-service claims, reimbursements, denials, and collections for A-AIS. Resolving insurance payment issues while ensuring HIPAA and regulatory compliance.
Billing Coordinator I – Healthcare Billing Specialist
Remote Billing Coordinator processing healthcare billing data for Labcorp’s diagnostic testing services. Verifying insurance and demographic information while resolving billing defects.
Medical Billing and Coding Specialist II
Medical billing specialist coding EMS claims for Digitech, a provider of outsourced billing and business-intelligence services for EMS transport. Reviewing claims, ensuring compliance, and meeting accuracy targets.
Medical Coding Auditor – Outpatient
Medical Coding Auditor reviewing outpatient medical records and claims for Humana’s U.S. healthcare and insurance services. Assigning ICD-10-CM and CPT codes while independently determining audit outcomes.
Risk Adjustment Coding Specialist I
Risk adjustment coding specialist validating medical diagnoses and supporting compliant Medicare documentation. Reviewing records, HCC coding, and provider documentation under established guidelines.
Inpatient Corporate Coder
Inpatient coder abstracting clinical records and maintaining coding accuracy for Tenet Healthcare’s hospitals and care services. Reviewing flagged cases, audits, and second-level coding work.