Customer Success Consultant – GIS
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Customer Success Consultant creating ArcGIS technical communications and presentations for Esri UK. Supporting customer adoption of geospatial technology that solves real-world business and community challenges.
Responsibilities:
- Create and deliver technical content, including blogs, webinars, product announcements and customer communications
- Plan and deliver technical presentations at conferences, customer events and webinars
- Communicate new ArcGIS capabilities, products and updates to internal and external audiences
- Work with Marketing and technical teams to develop accurate, engaging content supporting wider business objectives
- Own specific product communication activities from planning through delivery
- Keep up to date with ArcGIS developments and share technical knowledge across the business
- Support and mentor colleagues, including graduates, where appropriate
Requirements:
- Professional experience working with ArcGIS and a good understanding of its capabilities and applications
- Strong written and verbal communication skills, with the ability to explain technical concepts to different audiences
- Confidence delivering presentations and engaging with customers
- Experience creating technical content or communicating complex information
- Good organisational skills, with the ability to manage competing priorities and work independently
- A collaborative approach, with strong relationship-building and problem-solving skills
- An understanding of how GIS technology can deliver real business value
- Applicants must have the right to work in the UK
- Degree in GIS, Geography, Computer Science or a related subject would be beneficial, although equivalent experience and technical qualifications will also be considered
Benefits:
- Generous annual bonus scheme (circa 20%)
- 6% company pension
- Private healthcare and Cash plan
- Monthly gym/wellbeing contribution
- Enhanced family-friendly policies
- Paid volunteering opportunities
- Cycle to Work scheme
- Flexible working
- Support for continual learning and development
Similar Jobs
GIS Project Manager
GIS Project Manager leading geospatial solution design, implementation, and maintenance. Supporting government organizations with location intelligence and GIS services.
Senior GIS Developer – Range Mapping Lead
Senior GIS Developer leading marine and anadromous species range mapping for Peraton’s federal ESA data integration program. Producing, validating, documenting, and coordinating government approval of GIS deliverables.
Enterprise GIS Engineer
Enterprise GIS Engineer managing AWS-hosted GIS platforms, APIs, and Web-GIS applications. Supporting ERNI’s global software engineering clients through production operations and enterprise integrations.
GIS Developer, Mid-Level
Mid-level GIS Developer building ArcGIS applications, ETL workflows, and spatial databases for Cobec’s aviation-related government projects. Supporting FAA-focused geospatial solutions.
Senior GIS Developer – Spatial Data, Integration
Senior GIS Developer producing marine and anadromous species range maps for Peraton’s federal environmental data integration program. Automating spatial validation and coordinating FWS and NOAA review and approval.
GIS, Real Property Analyst
Management Analyst supporting Mano Lani LLC with business analysis, GIS-related data, process improvement, and reporting. Reviewing workflows and preparing documentation for technical teams and client stakeholders.
Senior GIS Project Manager
Senior IT Project Manager coordinating GIS, data, and technology projects for Mano Lani LLC. Managing schedules, staffing, deliverables, risks, and stakeholder communication.
Senior Geospatial Engineer – Manager
Senior GIS manager leading public safety addressing, CAD, and NG911 solutions for DoD customers. Directing teams, budgets, data governance, and mission-critical geospatial architecture at SAIC.
Senior Engineer, Geospatial Experience
Senior Engineer owning architecture, production systems, and geospatial mapping features at Ryz Labs. Building geometry, routing, and field-use functionality from real-world data.
Solutions Engineer – GIS
Solutions Engineer demonstrating and supporting Gilytics’ Pathfinder, a 3D cloud platform for automated linear-infrastructure and renewable-energy design. Delivering GIS technical guidance, onboarding, tenders, and customer support.
Geospatial Developer
Geospatial Developer building geospatial applications, pipelines, and dashboards for Niyam IT’s federal NEXRAD weather-radar and spectrum relocation program. Fully remote role supporting mission-critical government analysis.
Geographic Information System Support
GIS specialist supporting NMFS protected-species programs through environmental mapping, spatial analysis, and geospatial database management. Remote role with Ocean Associates government-contractor support.
Geospatial Team Leader
Geospatial Team Leader guiding 15+ aviation geospatial staff at Woolpert, a global architecture, engineering, and geospatial services firm. Overseeing technical quality, deliverables, planning, and people management.
GIS Specialist
GIS Specialist processing European geospatial and environmental data for Bridge351, a technology company delivering Cloud, Cybersecurity, Data, and Advanced Development solutions. Building analyses, indicators, and interactive maps.
GIS Specialist
GIS Specialist leading geospatial analysis, mapping, and GIS team leadership for Bridge351, a technology company delivering cloud, cybersecurity, data, and advanced development solutions.
Solutions Engineer – GIS
Solutions Engineer translating Pathfinder’s GIS capabilities into demos, technical guidance, and customer support. Supporting Gilytics’ 3D cloud platform for automated linear-infrastructure and renewable-energy design.
EP Mapping Specialist
Cardiac mapping specialist supporting physicians and hospitals with Medtronic’s electrophysiology technology. Training clinicians, advancing CAS product use, and supporting territory sales.
Cloud GIS Administrator – Engineer
Cloud GIS Engineer administering highly available ArcGIS Enterprise platforms for SAIC’s federal geospatial clients. Automating AWS infrastructure, Kubernetes deployments, IaC, and CI/CD.
GIS Analyst
GIS Analyst creating, analyzing, and validating geospatial data for facilities, infrastructure, and real property. Producing maps, dashboards, and quality-controlled GIS products.
GIS Analyst
GIS Analyst analyzing geospatial data and OSP fiber designs for Tillman FiberCo’s digital infrastructure network. Creating maps, audits, and engineering performance analytics.