Data Analyst, Disability Operations
Posted 2ds ago
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Job Description
Data Analyst developing BI solutions and disability insights for Manulife, an international financial services provider. Transforming data, automating processes, and supporting management decisions.
Responsibilities:
- Work with operational teams to develop analytic and business intelligence solutions
- Create complex stored procedures to extract and transform data for analysis and process automation
- Become a Disability data subject matter expert
- Visualize and present data for management using tools such as Microsoft Power BI
- Support ad-hoc business requests for data and analysis
- Partner with the Advanced Analytics team of Data Scientists on various projects
- Use data to discover opportunities and solve business problems
- Develop insights that enhance customer experience, grow businesses, minimize risk, and engage employees
Requirements:
- Expert database knowledge and ability to create complex code to process and interpret large volumes of detailed data
- Experience with visualization and BI tools such as Microsoft Power BI, Tableau, or QlikView
- Advanced SQL experience using Microsoft SQL Server Management Studio 2016+
- Experience with Microsoft Power Platform: Power BI, Power Apps, and Power Automate
- Constant learning, openness to change, and continuous improvement
- Superior written and verbal communication skills; ability to explain technical concepts to management
- Ability to work with technical and non-technical resources
- Expert knowledge of MS Office Suite
- Strong problem-solving, decision-making, multitasking, prioritization, and collaboration skills
- Experience with Agile/Lean Six Sigma
- Preferred: Experience in Python, Java, R, VBA, or Visual Studio
- Preferred: Familiarity with predictive models and advanced analytics
- Preferred: Experience and business knowledge in Financial Services and Group Benefits
Benefits:
- Incentive programs and incentive compensation tied to business and individual performance
- Health insurance
- Dental coverage
- Mental health benefits
- Vision coverage
- Short- and long-term disability insurance coverage
- Life and AD&D insurance coverage
- Adoption/surrogacy benefits
- Wellness benefits
- Employee/family assistance plans
- Retirement savings plans, including pension
- Global share ownership plan with employer matching contributions
- Financial education and counseling resources
- Paid holidays, vacation, personal, and sick days
- Statutory leaves of absence
- Flexible work environment
- Learning and career growth support
- Well-being and inclusion support











