District Manager – OnStar Fleet & Commercial
Posted 1ds ago
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Job Description
District Manager for OnStar Fleet & Commercial managing dealer relationships. Delivering training and support on connected services while fostering dealer satisfaction across Massachusetts and Connecticut.
Responsibilities:
- Serve as the primary advocate and trusted advisor for OnStar
- Build strong, trust‑based relationships with dealer principals, general managers, sales leaders, and service leaders
- Act as the liaison between OnStar, GM vehicle brands, and your assigned dealerships
- Deliver impactful training – lead virtual sessions with dealer leadership and front‑line teams
- Confidently troubleshoot issues related to OnStar and internal platforms
- Build strong internal partnerships across GM’s field ecosystem
- Support product and feature launches to ensure aligned marketing and messaging
- Resolve dealer and customer satisfaction issues through appropriate channels
- Inspire belief in OnStar and GM’s connected ecosystem
- Conduct regular performance reviews, identify opportunities, and co‑create dealer action plans
- Bring a “Better Never Stops” mindset to everything you do.
Requirements:
- 2+ years of experience in sales and customer service
- Bachelor’s degree or 4+ years of automotive industry experience in lieu of a degree
- Experience working with automotive dealerships, OEMs, and/or fleet telematics providers is highly beneficial
- Proven ability to read the audience, tailor your message, and present information clearly and confidently
- Willingness to work the hours required to be effective in your assigned time zone, including occasional weekends and holidays
- Strong Microsoft Office skills (Word, Excel, PowerPoint, Outlook, Copilot)
- Comfort with technology and subscription services, including troubleshooting mobile app and internal platform issues
- Excellent time management skills
- Exceptional oral and written communication
- Ability and willingness to travel throughout the territory for dealership visits as required
Benefits:
- medical, dental, vision
- Health Savings Account
- Flexible Spending Accounts
- retirement savings plan
- sickness and accident benefits
- life insurance
- paid vacation & holidays
- tuition assistance programs
- employee assistance program
- GM vehicle discounts



















