District Manager – OnStar Fleet & Commercial

Posted 1ds ago

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Job Description

District Manager for OnStar Fleet & Commercial managing dealer relationships. Delivering training and support on connected services while fostering dealer satisfaction across Massachusetts and Connecticut.

Responsibilities:

  • Serve as the primary advocate and trusted advisor for OnStar
  • Build strong, trust‑based relationships with dealer principals, general managers, sales leaders, and service leaders
  • Act as the liaison between OnStar, GM vehicle brands, and your assigned dealerships
  • Deliver impactful training – lead virtual sessions with dealer leadership and front‑line teams
  • Confidently troubleshoot issues related to OnStar and internal platforms
  • Build strong internal partnerships across GM’s field ecosystem
  • Support product and feature launches to ensure aligned marketing and messaging
  • Resolve dealer and customer satisfaction issues through appropriate channels
  • Inspire belief in OnStar and GM’s connected ecosystem
  • Conduct regular performance reviews, identify opportunities, and co‑create dealer action plans
  • Bring a “Better Never Stops” mindset to everything you do.

Requirements:

  • 2+ years of experience in sales and customer service
  • Bachelor’s degree or 4+ years of automotive industry experience in lieu of a degree
  • Experience working with automotive dealerships, OEMs, and/or fleet telematics providers is highly beneficial
  • Proven ability to read the audience, tailor your message, and present information clearly and confidently
  • Willingness to work the hours required to be effective in your assigned time zone, including occasional weekends and holidays
  • Strong Microsoft Office skills (Word, Excel, PowerPoint, Outlook, Copilot)
  • Comfort with technology and subscription services, including troubleshooting mobile app and internal platform issues
  • Excellent time management skills
  • Exceptional oral and written communication
  • Ability and willingness to travel throughout the territory for dealership visits as required

Benefits:

  • medical, dental, vision
  • Health Savings Account
  • Flexible Spending Accounts
  • retirement savings plan
  • sickness and accident benefits
  • life insurance
  • paid vacation & holidays
  • tuition assistance programs
  • employee assistance program
  • GM vehicle discounts