Documentation Specialist
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Job Description
Documentation Specialist standardizing finance processes, SOPs, workflows, and handbooks for Trilogy Federal’s government and healthcare clients. Supporting organizational transformation and stakeholder readiness in a remote role.
Responsibilities:
- Support designing and/or standing up a centralized documentation repository such as SharePoint
- Document and organize functions and responsibilities for newly established organizational components
- Review, develop, and standardize standard operating procedures and inter-office procedures
- Facilitate process mapping and documentation of key workflows for transition planning and operational readiness
- Review and analyze complex financial procedures and documentation and recommend enhancements
- Analyze business processes, technology, and organizational structure to support adoption and minimize resistance to new systems
- Assess organizational impact and stakeholder readiness to achieve project goals
- Create a new leader/employee handbook
Requirements:
- Bachelor’s degree
- Excellent written and verbal communication skills
- Strong command of MS Office tools
- Team building, organization, and leadership skills
- Ability to effectively communicate and interact with senior-level management and clients
- Expert in Microsoft Word, Microsoft Excel, and Microsoft PowerPoint
- Strong attention to detail
- Strong analytical skills
- Ability to establish priorities and meet deadlines
- Ability to obtain a Public Trust clearance
- Preferred VA experience but not required
- Landline or cellphone number backed by a physical SIM for phone interviews; VOIP contact numbers cannot be used
Benefits:
- Health, dental, and vision plans
- Optional FSA
- Paid parental leave
- Safe Harbor 401(k) with employer contributions 100% vested from day 1
- Paid time off and 11 paid holidays
- No cost group term life/AD&D plan, and optional supplemental coverage
- Pet insurance
- Monthly phone and internet stipend
- Tuition and training reimbursement
- Medical/dental/vision insurance coverage
- 401(k) match
- Supportive work/life balance
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