Forward Deployment Engineer – Support Engineer, Director
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Job Description
Mento coach providing virtual 1:1 coaching to engineering leaders. Helping members improve leadership, communication, problem-solving, and workplace fulfillment.
Responsibilities:
- Provide 1:1 coaching to Mento members through virtual sessions using the Mento Platform and Tools
- Participate in ongoing training sessions to improve coaching abilities and skills
- Communicate with members via Mento email or chat in the Mento App between sessions
- Share coaching tools and insights as part of the Mento coaching community
- Help enhance coaching practices and fulfill Mento's mission of empowering people to thrive in jobs they love
- Act as a kind, respectful, and empathetic ambassador of the Mento community
Requirements:
- Senior executive responsible for forward deployment or support engineering
- 15+ years of experience managing teams and coaching individuals
- Experience leading engineering teams at high-growth global technology organizations, AI/ML companies, or fast-scaling startups
- Experience with infrastructure, platform, security, or ML/AI engineering organizations especially relevant
- Experience in Singapore or Hong Kong serving the SEA region, or experience in Japan, India, South Korea, and Australia markets
- Experience balancing meaningful technical responsibilities with team management, including delegation, prioritization, and leading through others
- Experience leading teams through hypergrowth, rapid organizational change, or startup-to-scale transitions
- Experience building functions from scratch and hiring into ambiguity
- Ability to influence and build credibility internally and externally within a customer's organization
- Ability to help engineering leaders develop visibility and impact beyond their immediate teams
- Growth mindset and interest in developing coaching skills
- Passion for helping people advance in the workplace
- Self-awareness, high emotional intelligence, and ability to create a safe space for vulnerability
- Comfortable working in a constantly changing startup environment
- Capacity to dedicate at least 12+ hours per month, or 3–5 hours per week, for at least 24 months
- Prior experience at a U.S.-headquartered or global technology company across multiple offices is nice to have
- Required participation in and graduation from Mento's ICF-certified Coaching 101 training program
Benefits:
- Paid per hour
- Select bonuses incentivizing engagement with membership and community growth on the platform
- ICF-certified coach training program
- Continuing Coach Education Units for successful training graduates
- Fully remote work
- Part-time growth opportunity
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