Quality & Reliability Engineer
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Job Description
Quality & Reliability Engineer building quality and reliability processes for Frontline’s connected wildfire-defense hardware. Investigating field failures and driving supplier, manufacturing, and design fixes.
Responsibilities:
- Stand up Frontline’s hardware quality and reliability function and run it hands-on
- Own the loop that turns field failures into root causes and permanent fixes across designs, suppliers, and the contract manufacturer
- Establish the failure analysis, root cause, and corrective action process and tracking/review cadence
- Define and track quality and reliability metrics
- Help define, build, and run HALT/HASS, life, environmental, and other reliability tests
- Lead end-to-end field-failure investigations from field and telemetry signals to verified root cause
- Drive and verify fixes across mechanical, electromechanical, fluidic, and electronic systems and feed them back into design
- Partner with field support and operations to quantify failure modes and prioritize reliability improvements
- Resolve supplier issues through containment, corrective action, incoming inspection, and verification
- Qualify new and second-source suppliers and work with contract manufacturers on build quality
- Build quality gates into new product introduction and review design and BOM changes for risk
- Partner with hardware engineering, operations, and field support
Requirements:
- 5+ years in quality and/or reliability engineering for physical, deployed hardware (electromechanical, fluidic, or connected-device a plus)
- Demonstrated ownership of failure analysis and corrective action, driven to verified closure
- Direct supplier and contract-manufacturer quality experience: corrective action, incoming inspection, and qualification
- Reliability-testing experience (HALT/HASS, life, environmental) and the ability to act on the results
- Comfortable building process and doing the work in a scaling company, and willing to travel to the field and suppliers
- Field or operations exposure: debugging deployed systems and working with installers
- Connected/IoT products: telemetry-driven diagnostics and firmware/OTA failure modes
- Familiarity with reliability statistics and PLM/ECO and BOM rigor
- Successful completion of comprehensive background checks, including employment and education verification
Benefits:
- Company-provided cell phone and laptop
- Medical, Dental, and Vision Insurance
- 401(k) retirement plan
- Flexible time off + 14 paid holidays (yes, your birthday is one of them!)
- Work-from-home stipend to support your remote setup
- Remote-first work environment, fostering work-life balance and autonomy
- Company-provided equipment
- Join a high-performing, mission-driven team doing work that truly matters
- And much more!
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