Gaming Compliance Auditor
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Job Description
Gaming Compliance Auditor ensuring regulatory compliance in online gaming operations. Collaborating with licensing analysts and managing customer experience through compliance workflows.
Responsibilities:
- CX-Driven Compliance: Lead the integration of customer experience best practices into compliance workflows.
- Player Journey Optimization: Analyze the player journey through a compliance lens, identifying areas where regulatory checks can be streamlined.
- Customer Support Collaboration: Work closely with the Customer Support management team to ensure all player interactions regarding compliance issues are handled efficiently.
- Primary Regulatory Liaison: Serve as the main point of contact for external regulatory bodies.
- Proactively monitor and interpret changes in online gaming laws and standards.
Requirements:
- Expert with superior knowledge and experience within a specific area of expertise.
- Proven experience (5 years) in a dedicated compliance, risk management, or legal role within the online gaming/iGaming industry is essential.
- Demonstrated experience managing regulatory relationships and leading audit processes.
- Education: A bachelor's degree in a relevant field such as Business, Law, or a related discipline is typically required.
- Ability to obtain and maintain a personal gaming license through relevant regulatory bodies.
- Relevant compliance certifications are highly valued (e.g., Certified Anti-Money Laundering Specialist (CAMS)).
Benefits:
- Paid Training
- Competitive Wages
- Full Benefits (Medical, Dental, Vision, 401k and more)
- Paid Time Off
- Employee wellness and engagement programs
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