Health Coach
Posted 44ds ago
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Health Coach at Sharecare providing education and motivation to enhance health and wellness. Operates remote outreach and coaching calls to support members in achieving their health goals.
Responsibilities:
- Health Coaches operate in a structured, high-engagement outreach model utilizing an automated dialer system to connect with members throughout the day.
- Coaches conduct back-to-back coaching conversations, providing education, support, and motivation to help members progress toward their health goals while following established workflows and documentation standards.
- Participating in engagement and coaching calls with eligible participants and providing tailored behavior change coaching to encourage healthy habits.
- Coordinate delivery of services with other members of a multi-disciplinary care team, including nurses and external vendors.
- Adhere to a schedule and track members' progress and efficacy of the program.
- Participate in daily and monthly meetings for updates and to present findings and insights.
Requirements:
- Bachelor's degree in health-related field required (i.e., Psychology, Nutrition, Exercise Science, etc.)
- 1 - 2 years of related experience required; experience in a customer service role preferred
- Experience with benchmarks and contact center metrics preferred, including adherence to schedule
- Proficiency in computer data entry and Microsoft Office
- Ability to coordinate telephonic communication with program participants while simultaneously navigating software platform and entering data, for extended periods of time
- Knowledge ability to quickly learn information around lifestyle related topics such as: smoking cessation, weight management, nutrition, exercise, stress reduction and sleep desired
- Ability to multitask with members and operationally with managers and support staff
- Hard-wired internet connection is necessary as WIFI is not permitted
Benefits:
- Health insurance
- Retirement plans
- Paid time off
- Professional development


