Insurance Auditor

Posted 79ds ago

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Job Description

Remote Phone & Virtual Audit Contractor conducting phone and virtual audits with clients. Engaging in detailed evaluations of workers' compensation and general liability reporting accuracy.

Responsibilities:

  • Schedule and conduct phone and virtual audits with insured clients, including interviews, walkthroughs, and verification of business operations.
  • Collect, organize, and verify documentation via secure portals, email, or follow-up calls/virtual meetings.
  • Prepare and submit detailed audit reports that meet time service expectations.
  • Maintain clear and professional communication with insureds and internal stakeholders throughout the process.
  • Identify and escalate issues that could impact client satisfaction or carrier relationships.
  • Collaborate with colleagues and leaders to uphold quality standards and a positive, respectful workplace culture.

Requirements:

  • High School Diploma or GED.
  • Provide personal phone, laptop and/or computer.
  • 3–5 years of work experience, ideally in auditing, accounting, insurance, or a client-facing role preferred.
  • 1–2 years of independent field-based work experience preferred.
  • Strong organizational and time-management skills with the ability to meet deadlines.
  • Proficiency with audit systems and tools; comfort using video conferencing platforms (e.g., Zoom, Microsoft Teams).
  • Excellent communication and interpersonal skills for building client relationships.
  • Ability to analyze data, spot discrepancies, and explain findings clearly.
  • A proactive, professional, and detail-oriented approach.