Integration and Automation Developer

Posted 77ds ago

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Job Description

Integration & Automation Developer designing and maintaining solutions for customer systems. Focusing on automating business processes and supporting operations teams with reliable workflows.

Responsibilities:

  • Design, build, and maintain solutions that connect customers’ systems and automate business processes.
  • Develop and maintain integrations between systems such as SFDC, PSA/RMM tools, ERP/finance systems, ticketing systems, and other SaaS platforms.
  • Build and maintain workflows/automations using tools like n8n, MuleSoft, and similar iPaaS/low-code platforms.
  • Create reusable components, templates, and connectors to speed up future automation projects.
  • Collaborate with account managers, project managers, and customers to gather and clarify automation requirements.
  • Translate business requirements into technical designs, mapping data flows, API calls, and process logic.
  • Develop proof-of-concepts (POCs) and demos to showcase automation ideas to customers.
  • Deliver production-ready automations, including documentation and knowledge transfer to support teams.
  • Monitor and support existing automations and integrations, including troubleshooting and resolving issues.
  • Optimize existing workflows for performance, stability, and maintainability.

Requirements:

  • 3+ years of experience in software development, systems integration, or automation engineering
  • Hands-on experience with one or more integration/automation platforms, such as: n8n, MuleSoft, Zapier, Make/Integromat, Boomi, etc.
  • Practical experience integrating with Salesforce (SFDC) via APIs, middleware, or native tools.
  • Strong understanding of RESTful APIs, webhooks, and JSON/XML.
  • Experience working with relational databases and writing basic SQL queries.
  • Familiarity with source control (Git), branching strategies, and basic CI/CD concepts.
  • Ability to gather and interpret business requirements and translate them into technical solutions.
  • Strong troubleshooting skills and the ability to debug complex data and workflow issues.
  • Knowledge of IT best practices and ability to use best judgement to service clients’ needs
  • Ability to work independently
  • Strong analytical and problem-solving skills to diagnose and resolve issues efficiently and optimize automation and integration processes
  • Excellent communication and interpersonal skills to effectively collaborate with team members and stakeholders.
  • Experience working in a Managed Service Provider (MSP) or IT services environment.
  • Experience integrating common MSP tools, such as: PSA (ConnectWise, Autotask, etc.) RMM platforms, ITSM/ticketing systems, monitoring tools
  • Salesforce certifications (e.g., Platform Developer I/II, Administrator, Integration Architecture Designer) are a plus.
  • Experience with message queues and event-driven architectures (e.g., RabbitMQ, Kafka, Azure Service Bus).
  • Familiarity with security best practices (e.g., least privilege, secrets management, encryption in transit/at rest).
  • Experience documenting APIs, workflows, and integration architectures using diagrams and written standards.

Benefits:

  • Health insurance
  • Professional development opportunities