Lead Software Engineer – TM1 Reports
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Lead Software Engineer designing Ticketmaster’s full-stack TM1 reporting systems. Building scalable analytics infrastructure and guiding engineering teams for live entertainment data products.
Responsibilities:
- Design and develop new systems and enhancements to existing systems
- Break down complex problems and build efficient solutions
- Gather requirements with product teams and create design documents
- Develop high-traffic, large-scale full-stack applications spanning front-end UI, web and API services, data models, data flows, deployment infrastructure, and long-term maintenance
- Design and develop monitoring, alerting, build, deployment, and application-performance systems
- Ensure test coverage, enterprise standards, target architecture, high availability, scalability, low latency, fault tolerance, and cost efficiency
- Create system and process documentation, onboarding checklists, overviews, runbooks, and improvement recommendations
- Own solution-design discussions and evaluate tools and technologies for feasibility, cost, and adoption
- Lead development teams and initiatives; guide, mentor, and support team members
- Review code for quality, correctness, and efficiency
- Own day-to-day project delivery, participate in Agile stand-ups, escalate blockers, and ensure timely completion of tasks and sprint goals
- Communicate project updates and timelines to stakeholders
- Shape technical standards and practices beyond the immediate team
- Influence technical strategy and roadmaps with Tech Leads, architects, product teams, and senior stakeholders
- Drive adoption of reusable engineering patterns and improvements across related teams
- Represent the team in cross-functional technical decisions and communicate wider implications
Requirements:
- Bachelor’s degree in Computer Science or related technical field
- Proficiency in one or more of Java, TypeScript, and NodeJS, with willingness to learn the others
- 5+ years of experience building high-traffic web applications and deploying them to production
- Experience with cloud-based platforms, preferably AWS
- Experience supporting live applications, debugging, reading logs, and using Grafana or AWS CloudWatch
- Experience writing SQL queries and working with SQL databases such as MySQL and NoSQL databases such as DynamoDB
- Experience with infrastructure-as-code tools such as Terraform, Kubernetes, and Helm
- Experience with GitLab, CI/CD, Jenkins, and Sonar
- Experience working in an Agile team
- Ability to handle production issues and on-call support for live systems
- UI design experience and building client-facing data applications preferred
- Experience in the entertainment and/or online ticketing industry preferred
- Familiarity with diverse cultural and regulatory environments in Europe, Asia, and South America preferred
- Understanding of personal AI usage, such as Claude or similar, in the SDLC preferred
- Strong verbal communication and ability to clearly communicate ideas, work status, and technical approaches
- Documentation skills using Confluence, a wiki, or similar
- Ability to manage time, estimate work, and deliver on time
- Ability to collaborate with tech and product teams and manage expectations
- Experience running teams day to day, without people management
Benefits:
- Inclusive work environment and encouragement to bring your whole self to work
- Support to help balance work and homelife
- Professional and personal development opportunities
- Opportunities to enjoy new experiences and learn from talented colleagues
- Equal opportunities regardless of gender, race, sexual orientation, religion, age, disability status, or caring responsibilities
Similar Jobs
Senior Software Engineer, Finance
Senior software engineer owning billing, payments, payouts, and financial data systems. Building software for Curri’s on-demand last-mile construction logistics network.
Full Stack Engineer
Full Stack Engineer developing and improving cVortex software across frontend and backend using Java, Spring Boot, React, TypeScript, and JavaScript. Remote nationwide role.
Director, Software Engineer
Director of Software Engineering leading teams supporting IHCS’s MedTrac platform, which authorizes, coordinates, and pays for home-based care. Guiding modernization, delivery, design, and production reliability.
Senior Software Engineer
Senior Software Engineer developing Ticketmaster’s scalable global ticketing platform. Designing APIs, cloud infrastructure, and services supporting millions of live-event fans.
Full-Stack Engineer – Frontend Leaning
Frontend-leaning full-stack engineer building ElevenLabs’ voice-first AI assistant for dictation, meetings, and everyday work. Shaping web, desktop, and mobile product experiences.
Staff Software Engineer, Ecosystem
Staff engineer setting technical direction for Boulevard’s external developer platform and integrations ecosystem. Building secure, scalable APIs for appointment-based self-care businesses.
Principal Software Development Engineer, Design Systems – Web
Principal engineer owning Constellation Web, Zillow’s shared design system for real estate products. Driving architecture, performance, accessibility, and AI-native frontend development.
AI Software Developer
AI Software Developer modernizing automotive SaaS products with LLMs, generative AI, and AI-assisted engineering. Accelerating delivery across existing production systems for dealership employees and customers.
Senior Software Engineer – Agent Experience
Senior Software Engineer building Avaya Infinity’s React/TypeScript agent desktop and Go/Rust services. Developing real-time, AI-assisted contact-center software for enterprise customers.
Software Developer, Java
Java Developer desarrollando aplicaciones empresariales, APIs y servicios RESTful para empresas globales conectadas por Dresden Partners. Trabajo remoto con Java, Spring, AWS, Docker y Kubernetes.
Staff Software Engineer – Forward Deploy
AI engineer building production agents, RAG pipelines, and governed data services on AWS and Oracle. Supporting JLL’s global real estate and investment management business.
Senior Linux Engineer, German
Senior Linux Engineer planning, operating, and maintaining enterprise Linux systems and applications. Supporting Nagarro’s SAP customers across Eastern Europe with German and English.
Software Engineer, ABAP
Engenheiro ABAP sênior desenvolvendo soluções SAP ABAP e integrações para projetos globais da EVT. Colaboração com equipes internacionais e uso de SAP SD, OData, BAPI e SmartForms.
Forward Deployed Product Engineer
Forward Deployed Product Engineer building full-stack features for Bask Health's telehealth platform. Improving merchant, patient, and internal user workflows through reusable product software.
Senior Software Engineer
Senior Software Engineer building MRI Software’s real estate software products with .NET, C#, SQL, and Angular. Leading architecture, distributed systems, technical initiatives, and engineer mentorship.
GTM Engineer
GTM Engineer building AI-powered outbound workflows for PartsBase, the aviation marketplace. Turning buyer signals, enrichment, and automation into measurable sales pipeline.
Senior Software Engineer
Senior full-stack engineer building GridUnity’s cloud SaaS for energy-grid interconnection. Leading scalable software architecture, mentoring engineers, and improving platform reliability and security.
Senior Full-Stack Developer
Senior full-stack developer building C#/.NET, Azure, API, and React solutions for IAM Cloud’s cloud IT-management platform. Solving complex architecture and scalability challenges remotely.
Senior Regulatory Affairs Program Lead – Software, OTTAVA
Regulatory lead advancing Johnson & Johnson’s OTTAVA robotic surgery systems through US and international approvals. Developing strategies, FDA submissions, and compliance documentation for software-enabled medical devices.
Senior Android IoT Software Engineer
Android IoT engineer owning Kotlin/Firebase application architecture, releases, and production reliability. Supporting a global agricultural technology enterprise’s mobile platform across Android, Flutter, and connected devices.