Legal Documentation Officer
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Job Description
Legal Documentation Officer providing conveyancing support to customers in Australia. Managing legal documentation and customer interactions throughout property transactions.
Responsibilities:
- Acting as the key customer contact for either the buyer or seller, providing guidance, updates and directions proactively and responsively
- Data entry and drafting the contract according to our standard procedure
- Reviewing, collating and preparing legal documentation with a high attention to detail within fixed external deadlines
- Partnering with Lawyers and other support teams in Australia to escalate complex queries and for final review of customers documentation
- Coordinating with external stakeholders such as banks, local councils or the other parties conveyancer
- Calculating fees, taxes and other financial assessments relevant to property settlement for review
Requirements:
- Bachelor’s degree
- Experience working with legal concepts, definitions and documentation preferred
- Experience delivering exceptional customer service
- 1-2 years direct customer contact (written and phone based) experience working with Aust / NZ, US or UK customers
- Free of personal commitments like pursuing further studies, taking licensure exams, etc.
- Ability to anticipate needs of team members and clients, and self initiative to meet those needs
- Strong written and verbal skills for regular communications to various stakeholders, including team members and clients
- Critical thinking skills and a proactive approach to problem solving
- Exceptional attention to detail
- Ability to act on strategies for solving problems and meeting objectives before being asked to do so
- Perseverance and commitment
- Ability to work alone as well as part of a high performing team
Benefits:
- Employees can work remotely
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