Liability Claims Adjuster – Premises, Auto, Bodily Injury
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Job Description
Liability Claims Adjuster investigating and resolving auto and general liability claims for CCMSI, a third-party administrator. Managing bodily injury, premises, litigation, reserves, and settlements remotely.
Responsibilities:
- Investigate, evaluate, and adjust Auto Liability and General Liability claims from assignment through final resolution
- Handle bodily injury, premises liability, slip and fall, property damage, and product liability exposures
- Conduct liability investigations and analyze coverage, damages, and claim exposure
- Gather and evaluate witness statements, accident reports, photographs, medical records, contracts, and other supporting documentation
- Establish and maintain appropriate reserves based on claim development and exposure analysis
- Negotiate settlements with claimants, attorneys, and authorized representatives
- Manage attorney-represented and litigated claims throughout the claim lifecycle
- Coordinate with defense counsel, experts, and vendors as needed
- Identify and pursue subrogation opportunities when appropriate
- Maintain timely diary management and accurate claim documentation
- Prepare claim reports, reserve recommendations, and client communications
- Participate in claim reviews, client meetings, and file review presentations as needed
- Ensure compliance with Corporate Claim Standards and client-specific handling requirements
- Independently manage a diverse liability claim inventory across multiple jurisdictions and industries
- Provide client-facing communication, customer service, sound judgment, and follow-through
Requirements:
- Active adjuster license in home state required; multi-state licensing preferred
- Experience managing a multi-client desk and navigating varying client expectations
- 5+ years of multi-line claims experience required, including Auto, Commercial Auto, General Liability, and Bodily Injury
- Strong analytical, negotiation, and decision-making skills
- Ability to handle diverse claim types and pivot quickly throughout the workday
- Ability to analyze coverage and communicate claim decisions clearly and professionally
- Excellent time-management and organizational abilities
- Strong written and verbal communication skills
- Ability to work independently in a remote environment with strong accountability
- Reliable, predictable attendance during business hours
- Litigation experience preferred
- Third Party Administrator (TPA) experience preferred
- New York adjuster license nice to have
- Experience performing coverage evaluations and coverage position analysis
- Comfort reviewing and applying contractual risk transfer, indemnification, and additional insured concepts
- Litigation management experience
- Experience working within a TPA environment
- Bilingual (English/Spanish) is a bonus
- No visa sponsorship provided
Benefits:
- 4 weeks paid time off accruing throughout the year in accordance with company policy
- 10 paid holidays in the first year
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- 401(k)
- Employee Stock Ownership Plan (ESOP)
- Internal training and advancement opportunities
- Supportive, team-based work environment
- May qualify for bonuses or additional forms of pay
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