Maintenance Coordinator
Posted 5hrs ago
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Job Description
Maintenance Coordinator managing work orders, tenants, and vendors for a Florida residential property management company. Negotiating costs and coordinating repairs through AppFolio.
Responsibilities:
- Receive, triage, and manage property maintenance requests and work orders from intake through successful completion
- Explain work order details, timelines, expectations, and resolution steps to tenants
- Maintain accurate real-time logs, records, updates, and documentation in AppFolio
- Negotiate vendor pricing and ensure fair rates, accurate scopes of work, and high-quality deliverables
- Source, vet, and onboard new service providers and contractors
- Coordinate tenant access and schedule contractors/vendors for property visits and repairs
- Review work completion reports and audit vendor invoices against original quotes
- Approve audited invoices for payment
- Serve as the primary point of contact between tenants, property managers, and vendors
- Own the maintenance workflow, drive issue resolution, and manage vendor relationships
Requirements:
- Demonstrable hands-on experience using AppFolio for property management and maintenance operations
- Outstanding verbal and written English communication skills
- Proven track record of negotiating pricing, reviewing job scopes, and holding vendors accountable
- Superb attention to detail and strong multi-tasking capabilities
- Ability to manage high-volume daily requests efficiently
- Solid understanding of residential property maintenance issues, trade terminology, and standard repair timelines
- Strong troubleshooting capabilities to assess issues accurately before dispatching vendors
- Previous experience in property management coordination; not an entry-level role
- Ability to work independently, take ownership, resolve conflicts proactively, and prioritize competing demands under pressure
- Ability to receive payments via Wise; Wise must support local bank transfers in the candidate's country of residence or bank location
Benefits:
- 100% remote
- $50 birthday bonus
- $200 testimonial bonus
- No tracker
- Full-time, 40 hours per week
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