Manager, Mainframe Production Control & DBA
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Job Description
Manager Mainframe Production Control & DBA at Gainwell leading operations for New Jersey Medicaid systems. Overseeing production control and database administration while ensuring stability and continuous improvement.
Responsibilities:
- Lead service delivery across multiple clients, overseeing claims configuration, provider setup, and adjudication logic to ensure accurate and efficient execution of business solutions
- Drive standardization and process improvements across the configuration lifecycle (design, build, test, deploy), improving quality, scalability, and operational efficiency
- Partner with account and product teams to forecast demand and align delivery capacity, identifying risks in workload, timelines, and performance and driving mitigation strategies
- Translate regulatory, benefit, and pricing requirements into configuration solutions, advising on impacts to adjudication and downstream processing
- Oversee financial and operational performance, including budgeting, forecasting, and cost optimization while maintaining SLA adherence and delivery quality
- Lead cross-functional collaboration and client relationships, resolving escalations, supporting releases, and driving continuous improvement in configuration accuracy and turnaround times
Requirements:
- 8+ years of experience in mainframe operations, production control, database administration, or related areas
- 3+ years of leadership or management experience overseeing technical or operational teams
- Strong knowledge of mainframe environments (z/OS), batch processing, and job scheduling tools (e.g., Control-M)
- Experience supporting enterprise database platforms, including performance tuning, backup/recovery, and security management
- Proven ability to manage operational processes and incidents in regulated, high-availability environments (Medicaid or government systems preferred)
Benefits:
- generous, flexible vacation policy
- 401(k) employer match
- comprehensive health benefits
- educational assistance
- leadership and technical development academies
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