Manager, Revenue Operations
Employment Information
Job Description
Revenue Operations Manager responsible for architecting revenue systems at TalkingPoints. Ensuring data integrity and operational efficiency across Sales, Marketing, and Partner Success teams.
Responsibilities:
- Own Salesforce as the single source of truth for all GTM data, ensuring system reliability, data quality, and cross-functional usability
- Build and maintain scalable workflows, automations, and integrations across Sales, Marketing, Customer Success, and Finance
- Establish data governance and stewardship practices to ensure information is clean, consistent, and actionable
- Map, document, and continuously refine the lead-to-renewal lifecycle — ensuring efficiency, transparency, and alignment with TalkingPoints’ GTM strategy
- Partner with GTM leaders to standardize forecasting, pipeline management, and renewal/expansion processes
- Identify friction points in workflows and implement systemic solutions to remove them
- Lead the design and operation of forecasting frameworks across Sales and Customer Success
- Build and automate dashboards and data visualizations that deliver trusted insights to leadership and cross-functional teams
- Analyze pipeline trends and performance metrics to inform strategic decision-making
- Partner closely with Marketing, Sales, Partner Success, and Finance to align on targets, processes, and reporting standards
- Translate business needs into scalable systems and data solutions
- Champion change management to ensure smooth adoption of new processes and tools
- Evaluate, implement, and manage RevOps tools that complement Salesforce (e.g., CPQ, CLM, sales engagement platforms)
- Lead special projects focused on scaling the revenue engine as the company grows.
Requirements:
- Bachelor’s degree in Business, Information Systems, or related field (or equivalent experience)
- 4-7 years of experience in Revenue Operations, Sales Operations, or related GTM operations roles within a SaaS organization
- Strong Salesforce expertise, including process automation, reporting, and integrations (Admin certification a plus)
- Deep understanding of sales processes, forecasting, pipeline management, and GTM strategy
- Proven ability to translate high-level business goals into scalable processes
- Strong analytical skills, with experience in BI tools and data visualization preferred
- Excellent communication and stakeholder management skills; able to influence without direct authority
- Ability to manage multiple projects simultaneously and thrive in a fast-paced environment
- Familiarity with GTM platforms like Salesloft, HubSpot and Clari, as well as with CX platforms like PlanHat is highly desirable.
Benefits:
- Competitive salary
- Health insurance
- Flexible time off
- 401K match
- Flexibility to work remotely
- Professional development opportunities
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