Manager, Site Reliability Engineer
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Job Description
Engineering Manager leading Site Reliability Engineers in developing reliable cloud infrastructure at Tempo. Ensure stability, cost efficiency, and effective team management in a SaaS environment.
Responsibilities:
- Lead, mentor, and grow a team of Site Reliability Engineers, focusing on career development, performance management, and hiring.
- Define the team's roadmap and strategy for platform reliability, scaling, and operational efficiency.
- Provide technical oversight and direction for the design and implementation of key infrastructure projects, including CI/CD pipelines and automation for build, release, and deployment processes.
- Partner closely with engineering teams and product managers to ensure the reliability and performance requirements of new products and features are met.
- Oversee the maintenance and continuous improvement of the AWS-based platform to ensure it scales effectively.
- Drive the adoption of AI tooling to enhance SRE productivity and introduce intelligent automation of SRE processes.
- Champion SRE best practices, including error budget management, effective on-call rotations, incident response, and post-mortem processes.
Requirements:
- 6+ years of progressive experience in a SaaS environment, with 2+ years of experience managing or leading high-performing SRE or Infrastructure teams.
- Proven experience in defining strategy and overseeing the deployment of complex software solutions in a fast-paced, cloud environment.
- Working knowledge of AWS or other cloud service providers.
- Solid understanding of SRE and DevOps principles, software design patterns, and infrastructure operations.
- Passionate about containerization and orchestration technologies like Kubernetes.
- Familiarity with monitoring, alerting, and observability tools, including RUM (Real User Metrics), tracing, and other vital metrics.
- Demonstrated ability to lead cross-functional projects, manage ambiguity, and drive technical decision-making.
- Exceptional communication, collaboration, and analytical skills, with a passion for solving tough technical and organizational problems.
Benefits:
- Remote First work environment
- Unlimited vacation in most of our locations!!
- Great benefits including health, dental, vision and savings plan.
- Perks such as training reimbursement, WFH reimbursement, and more.
- Diverse and dynamic teams with challenging and exciting work.
- An opportunity to have a real impact on our business.
- A great range of social activities (both in person and virtual).
- Optional in person meet-ups and the ability to travel to our international offices
- Employee referral program
- And so much more!
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